PCEngineFans.com - The PC Engine and TurboGrafx-16 Community Forum
NEC TG-16/TE/TurboDuo => TG-16/TE/TurboDuo Discussion => Topic started by: Turbo D on January 03, 2008, 06:15:07 PM
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Say it ain't so! First the sale, now the site is gone.
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Maybe it's just a temporary thing. I got a couple cables from them in the mail today.
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I pictured you making the expressions in your avatar when I read your post, haha.
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I pictured you making the expressions in your avatar when I read your post, haha.
BWAHAHA! That's actually classic! :lol:
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ROLF :lol:
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Oh shit, they took the money. They should be sorry they took the money....... They're not sorry!!!!!!
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What's up with all the email addresses on the left hand side? If I were a Nigerian scammer I could have
a hay day... hahahahah.. :^o
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They were looking for someone to buy out the remaining stock, and maybe they were given an offer that they couldn't refuse.
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What's up with all the email addresses on the left hand side?
That's very strange. My name and e-mail is on that list.
I can only assume it's the list of people who were subscribed to receive their bulk mailings.
EDIT: Ha, yeah, everyone's on that list. Aaron, Helgeson, and a few other people I know. Probably everyone here too but I don't know most of your real names. Weird-- I wonder why that list would pop up on a default server page?
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I can't find me on that list. They actually can be sued for breach of privacy for this.
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I found mine (Keelan McKenna).
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I can't find me on that list. They actually can be sued for breach of privacy for this.
Doubtful. There was no privacy statement given when signing up, so they have no obligation to keep contacts private. Besides, this isn't likely intentional anyway.
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Their website has gone down before for short amounts of time, although not in the last year or two. I remember having to dig up their phone number once because the site was down for several days and I wanted to place an order.
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yay, I'm on the list!
Oh wait............
:cry:
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They were looking for someone to buy out the remaining stock, and maybe they were given an offer that they couldn't refuse.
You're probably right. The front page and shopping cart have been removed, but this page still remains: http://www.tzd.com/products.php
Two signs that TZD might very well be defunct.
EDIT: I sent TZD an email and it bounced. RIP TZD!!!
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Good f*cking riddance. Wonder how long all our name and email info will be sitting there....
You all should check to see if you got a overt amount of spam over the past week to the listed email you have on there,I did,as did others I talked to that dealt with them. Spam harvesters most likely hit the page up since the info has been sitting there.
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Damn, I'm on there. And.......so's David Herman!
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Jeez, if you want the email info off of their site, stop bitching anD DO Something about it!
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Jeez, if you want the email info off of their site, stop bitching anD DO Something about it!
I did.
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wow, everyone is on there. even me :shock: 8-[
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wow, everyone is on there. even me :shock: 8-[
Yeah.. I sent the webmaster an e-mail asking to take them down. Hopefully that webmaster
is still alive, and cares.
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Good f*cking riddance. Wonder how long all our name and email info will be sitting there....
You all should check to see if you got a overt amount of spam over the past week to the listed email you have on there,I did,as did others I talked to that dealt with them. Spam harvesters most likely hit the page up since the info has been sitting there.
I don't think you have a very good understanding of how spam works.
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Early official word on the site is that TZD has been sold off, and all web assets have been transferred to the new owners (whoever that may be). I'm in the process of contacting Steve for a statement.
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Good f*cking riddance. Wonder how long all our name and email info will be sitting there....
You all should check to see if you got a overt amount of spam over the past week to the listed email you have on there,I did,as did others I talked to that dealt with them. Spam harvesters most likely hit the page up since the info has been sitting there.
I don't think you have a very good understanding of how spam works.
I know my comcast email wasn't outward public knowledge until this happened,and now it gets spam related garbage. Odd coincidence. Same case with a few others I know....Could be wrong,could be a unrelated coincidence,but then again...
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Correction - Bt has stated on the Turbo mailing list that "TZD is not gone" and that "TZD is still around". To what extent and function, has yet to be determined.
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Crud.
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I don't think there's a problem with them still being around. The problem is with their inability to manage their server and data correctly.
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Current status as it stands now on TZD:
TZD is not "gone" -- the main assets have been transferred to another party
(and the web site is rather messed up right now too), but TZD is still around.
I do not have an email contact for the new owners of the TZD domain, but
I have sent them an email about the status of their web site.
I am not sure why the email is bouncing, they perhaps do not have the new
mail server setup up yet, in the mean time you can still reach the
"old" tzd at: tzd@mindrec.com, or turbo@mindrec.com, mail to these addresses is being
re-directed to the previous manager.
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Good f*cking riddance.
Are there any TG/PCE dealers you've had positive experiences with? Last year you were ranting about 16-Bit, D-Lite, and a laundry list of ebay sellers. I'm sorry you and/or your friend had a bad experience with TZD. From what I gather, you've had more bad online transactions than any one person should have to deal with in a lifetime and that sucks. I appreciated your post and warning about TZD, but I've been reading about it for a month now and I'm sick of it.
I've really appreciated their service over the years and I'm bummed that Steve's gone regardless of who takes over.
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Good f*cking riddance.
Are there any TG/PCE dealers you've had positive experiences with? Last year you were ranting about 16-Bit, D-Lite, and a laundry list of ebay sellers. I'm sorry you and/or your friend had a bad experience with TZD. From what I gather, you've had more bad online transactions than any one person should have to deal with in a lifetime and that sucks. I appreciated your post and warning about TZD, but I've been reading about it for a month now and I'm sick of it.
I've really appreciated their service over the years and I'm bummed that Steve's gone regardless of who takes over.
Maybe I'm sick of hearing "how much" they kept the Turbo community going (all assumptions,and giving credit to the wrong people).I also didn't like to see the comments they made about the forum members here to Keranu in email and to my friend when he attempted to get his credit card refunded. It was bad mouthing everyone one who was buying from them.Seems Steve doesn't think too highly of his "fans". Seriously,if your sick of my posting,simply skip anything with my name on it. I gave 16-bit another go,and the second time around he did really good.Dean has as of yet to let me down on any Pc Engine purchase I made from him. I never ever said Dean screwed me in a Pc Engine deal. What was going on there was related to other subjects that have also since been settled.
TZD NEVER refunded my friends credit card. The card company themselves had to. TZD was given plenty of time to fix it by way of apology,and just refund the card. This was quite a large charge,that partially wouldn't have even taken place if I had not mentioned the sale to my friend,nor if Steve had just admitted that he honestly did not have enough stock before the card was charged,ect...They had plenty of chances to do right,they didn't,so yea I'm happy they are gone.So in the same manner I will never quit being disgusted with them.
If someone completely new takes over,with fair prices,maybe starts selling new and used US and Jap titles,I would give a def go again,but in its current state I'm glad to see it gone. That last sale thing was a horrible exit method. Just because you got what you wanted from it and all went well for you doesn't mean it did for everyone else here or in in general. Also,if a new TZD opens with Lords of Thunder and Forgotten Worlds in stock,I'm going to laugh my ass off :P
If you're really sad to see Steve go,go light a candle,hold a vigil,pray for his comeback,and cry when it doesn't happen. Thats the best I can offer you at the moment.
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go light a candle,hold a vigil,pray for his comeback,and cry when it doesn't happen.
:lol:
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go light a candle,hold a vigil,pray for his comeback,and cry when it doesn't happen.
:lol:
Seriously,I swear... People act like they went out to ball games,ate burgers with,and raised kids with this guy they never met,the way they brag about their "good memories". Before the last screw up,business was good,I never had a issue,and TZD did point me in the right direction to Smartworks back in 94 to get Turbo Cd systems,but this is not something that filled me with joy joy memories on a personal level that I'll cherish for a life time and make me feel like I knew Steve personally.
If it wasn't for TZD I would have found other ways to get the cd systems,same for the games.Nec would have gave me Smart Works info also. Steve wasn't my friend,he was a worker/manager at a phone order store that took my info,my cash,and sent me my stuff. Its as simple as that. To anyone bragging about the good memories of Steve,can you provide pics of your hang out sessions with him,anything to show hes a great guy outside of you just buying from him? Anything not related to purchases? Anything other then just him doing his job,completing the sales,and reading you off some turbo tips from his ultra rare TurboGrafx tricks and tips book every now and then?
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I WANT TO HAVE STEVE'S BABY. 0___0
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(http://img169.imageshack.us/img169/2857/cryingchildio7.jpg) (http://img169.imageshack.us/img169/5563/candlegf8.jpg) (http://img169.imageshack.us/img169/2857/cryingchildio7.jpg)
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Just because you got what you wanted from it and all went well for you doesn't mean it did for everyone else here or in in general.
The opposite is also true. It's not hard to understand why people with mostly positive dealings are saddened to see the disappearance of the only remaining source for new Turbo goodies.
Seriously,I swear... People act like they went out to ball games,ate burgers with,and raised kids with this guy they never met,the way they brag about their "good memories".
And some people act like they ran over their puppy and dirty sanchezed their mother. Go light a candle, hold a vigil, and pray that you'll someday get over it.
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Just because you got what you wanted from it and all went well for you doesn't mean it did for everyone else here or in in general.
The opposite is also true. It's not hard to understand why people with mostly positive dealings are saddened to see the disappearance of the only remaining source for new Turbo goodies.
Seriously,I swear... People act like they went out to ball games,ate burgers with,and raised kids with this guy they never met,the way they brag about their "good memories".
And some people act like they ran over their puppy and dirty sanchezed their mother. Go light a candle, hold a vigil, and pray that you'll someday get over it.
I didn't "self create" memories of someone charging up a credit card over $150 and not refunding it. I get over alot of things,but money is one of the few things I don't get over when someone tries to rip me or a friend off. And I had ALL good dealings with TZD,which is why it pisses me off so much,why I am so bitter that the last transaction Id have with them was so botched and tainted. Not the way I like to see a long standing business go down. Def not the way I want my last experience to be with them.
Side note,I prob wouldn't think about it if the actual TZD threads stopped. My only hope is,like I said,that the new owners are cool and will rebuild it into something special,and deal with more then the basic sealed US stock leftovers.
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I didn't "self create" memories of someone charging up a credit card over $150 and not refunding it. I get over alot of things,but money is one of the few things I don't get over when someone tries to rip me or a friend off. And I had ALL good dealings with TZD,which is why it pisses me off so much,why I am so bitter that the last transaction Id have with them was so botched and tainted. Not the way I like to see a long standing business go down. Def not the way I want my last experience to be with them.
What I don't get is why would he all of a sudden decide, "Hey, I'm going to rip off that f*cker Helgeson. Yeah, and for no apparent reason. God, I love being a f*cking jerk", but to no one else? The logic doesn't add up. I've seen you jump the handle here a few times, so maybe you did with him. Maybe he thought, "Man, what f*cking jerk this Helgeson is. I'd normally refund my customers, but since this guy's being douche bag right off the start - I'll just ignore this inbred Arkansas ass and let him get his refund through the credit card company."
Well... that's what I would have done/said if someone was being a total f*cking ass to me before I had a chance to explain and set things right. Since we don't know the other side of the argument, I guess all we can do it speculate. It's either that or Mike has some shitty luck when it comes to venders. Oh and I've never purchased from TZD before.
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If you check that other thread,they charged others before getting the ok to do so after stock "ran out" . Also,it wasn't my credit card,my name wasn't attached to the order this time around on paper,just Erics,and my friend was really polite with them up until they started lying and getting caught up in shit. Its natural for someone to get pissed when they find out their card got charged in full and they were not asked if it was ok to do so after stock had run out and then to get told complete bullshit. Any questions into Erics character? Ask Dean,hes sold to him before,never a problem. Erics ebay feedback??? 100 percent with over 806 positive feedbacks:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=quoth09&ftab=AllFeedback
Trust me,its really hard to rub this guy the wrong way and piss him off over a deal,but TZD managed it.
They didn't even offer to substitute in a email,or give a courtesy call or decide to notify that there was a problem. We wouldn't have found out until TZd had actually decided to ship the package,which they also lied about doing until we informed them it would be shipped back. Not everyones last deal with them was all roses. Some people had to sub out,some just canceled their orders,but I'm sure all got their refunds for the most part. Some got kinda jerked around getting their stuff in,taking way too long,and like with Keranu,a busted TV Tuner looking used and arriving late was what he got,and to make up for it,he got to pick from left overs.
TZD wasn't a vendor. It was a order by mail/phone,then later net store located inside another store,American Pie I think it was called.Vendors sell supplies and stock to stores so the stores themselves will have items to sale at a profit.
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Recent issues aside, since I wasn't directly involved, I have to say Steve has been very good to me outside of just purchases.
Back a few years when TZD was still going strong, I ordered something (can't remember what now...) and got to talking to Steve about the state of Turbo stuff and we somehow got around to talking about remaining Turbo Express stock he had, which at the time was quite substantial. But, he told me that he was getting worried about the stock since he was finding increasing amounts of the units were suffering from dead sound problems. He knew I was into the modding scene with PCE/Turbo stuff and asked me if I had any idea what the problem was. So he sent me two NOS Expresses that had the sound issue and that was when I found the capacitor problem and fix. At the time, Steve was sitting on roughly 70-80 dead units and if you do a quick amount of math, that's a lot of potentially lost cash. The fix was simple and dirt-ass cheap so I told him he could compensate me with some games and cover shipping.
Now you can say I saved the man upwards of $10,000-20,000 on those systems and he owed me a lot more. Well, in addition to those games, he let me keep and sell the initial systems I worked on, so that's pretty sweet, and then in some of the follow up systems I did he sent me some seriously cool/rare swag that only a distributor could get. Some hats, shirts, a new Kisado, some other odds and ends, and then the coolest of all a prototype HuCard slot to PC connector cable.
So I have to say in dealing with Steve personally for several years and through our dealings on this stuff, he was very cool to me and I appreciate it. Yes, I provided him a valuable service on this stuff, but he was more generous than he had to be and was always good to talk to about the Turbo scene. I think most of the problems we've seen as of late are a result of the death spiral TZD and it's parent company American Pie have been in. Watching your business crap itself can make you sloppy, but that's not an excuse, just a probable cause. God knows I'm not perfect but as long as things get worked out in the end I think it's forgivable.
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I think most of the problems we've seen as of late are a result of the death spiral TZD and it's parent company American Pie have been in. Watching your business crap itself can make you sloppy, but that's not an excuse, just a probable cause. God knows I'm not perfect but as long as things get worked out in the end I think it's forgivable.
Agree,and thats what irks me so much,last deal I would do with them was so tainted. All the others were perfect or near perfect. This would have been Eric's first,which is what pisses me off more. This is why we decided to do a joint buy,but in the end both of us wished we didn't bother.
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Interesting. American Pie is on the rocks? They sell CD's, right? I guess that makes sense.
I think most of the problems we've seen as of late are a result of the death spiral TZD and it's parent company American Pie have been in.
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Lets take this thread into a new direction,by answering a question with yet another hidden within.
(http://i9.photobucket.com/albums/a66/Amakusa666/wigglefur.png)
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I don't know what that thing is, but I want it!
Oh yeah, someone send this email, I dare you:
TZD YOU ARE A BUNCH OF COCKSUCKING SPINELESS MOTHERf*ckING WHORED OUT MONKEY ANUSES THAT AREN'T EVEN FIT TO LICK THE CRUST OFF MY GRANDMOTHER'S VAGINA MUCH LESS SELL VIDEO GAMES! THE ONLY THING WORSE THEN YOUR PUSSYASS EXCUSE OF A COMPANY IS YOUR INEPTITUDE AT LIFE YOU SON OF A BITCH CUMDUMPSTER! WHY DON'T YOU WANNABE OSTRICH GYNECOLOGISTS PULL YOUR HEADS OUT OF YOUR CUNTS AND f*ckING GET YOUR SITE BACK TOGETHER YOU FLAMING BAGS OF RAINBOW COLORED UNICORN SHIT STAINED SEMEN-SLURPEE GUZZLING ASSFAGS!? P f*ckING S: TURBOEXPRESS OR NOT, CHARGING NEAR HALF A GRAND IS FORREST f*ckING GUMP RETARD SHIT. ARE YOU A f*ckING TAR-TAR? DOES MOMMY STRAP YOUR HELMET ON EVERYDAY SO YOU DON'T GET A CONCUSSION FROM YOUR FAG LOVER'S TESTICLES? NO? THEN f*ckING MAKE YOUR SHIT CHEAPER.
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I don't know wtf that fur wiener is, but its cool, haha. 8)
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Hahah.. I'd send that if they had more to offer. It was slim pickings when they folded.. so I'm not surprised and not really disappointed with the
happenings. It was nice having a place to go to buy some bits like new cables and PSU's.. but I'm gonna survive. It's like seeing your old beleaguered
pet get put to sleep.. it sucks.. but you're glad it's over.
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Lets take this thread into a new direction,by answering a question with yet another hidden within.
(http://i9.photobucket.com/albums/a66/Amakusa666/wigglefur.png)
Wha.... what the....what the f*ck is that?
I hope it is a baby camel with its legs tucked under or else I am completely out of ideas.
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I think its some type of Llama.
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Whatever the shit happened with TZD, it was about time I bought my copy of John Madden DUO CD Football and of other stuff I had been looking for for ages.
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Whatever the shit happened with TZD, it was about time I bought my copy of John Madden DUO CD Football and of other stuff I had been looking for for ages.
Well they've had that same copy of Madden CD sitting on the shelf for something like 13 friggn years. You should have moved quicker.
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Football sucks, football games are only marginally more fun than being devoured by a pack of rabid badgers.
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I can't believe it. I just went to www.tzd.com (http://www.tzd.com/) ...
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sometimes when I go there, firefox locks up. Has this happened to you guys?
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Well they've had that same copy of Madden CD sitting on the shelf for something like 13 friggn years. You should have moved quicker.
Actually the 1st time I heard of them was something like 4 years ago and shipping fees were too expensive to me. That's why I ordered during the 50% off sale ;)
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Lets take this thread into a new direction,by answering a question with yet another hidden within.
(http://i9.photobucket.com/albums/a66/Amakusa666/wigglefur.png)
Kinda looks like that worm in The Labyrinth.
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It's an Alaskan Bull Worm. Get with it, guys! :dance:
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Looks like TZD is back now with no explanation of what happened... Hmm.
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Looks like TZD is back now with no explanation of what happened... Hmm.
Sounds like the new owners (whoever they are) have transferred it to a new server. Not much to explain, unless they want to reveal who they are and what future plans they have.
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That's what I'm getting at.
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TZD is now a "ShipSol" company, whoever that is.
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Now I can put off buying what they have left in stock :D
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Football sucks, football games are only marginally more fun than being devoured by a pack of rabid badgers.
Not much of A sports fan are ya?.Does that go for football?,or all sport in general?.
Whats the big deal about tzd?.I mean I would`nt mind picking up A copy of Forgotten Worlds,maybe if the had it.But I don`t see anything that I would even want to buy.
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all sport in general?.
Hell no man, soccer is cool, tennis is cool, snowboarding is cool, and skateboarding is cool. Everything else sucks.
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the stupid tzd site keeps locking up my firefox when I go there :x :x :x I want to buy riot zone damnit #-o
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Whatever the shit happened with TZD, it was about time I bought my copy of John Madden DUO CD Football and of other stuff I had been looking for for ages.
I believe I have a few new copies left in stock of John Madden DUO CD Football if you wish to purchase from me Shubibiman. Here is my current price list & stock: http://www.pcenginefx.com/forums/index.php?topic=3421.0. PM me if interested.
Edit: I have copies of Riot Zone in stock as well Turbo D, please PM me if interested. All software/hardware in stock is factory new.
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I think I made a linguistic mistake : actually I bought John Madden from TZD during the 50% off sales in november. I should have said "it was high time I bought it"? I don't remember my english lessons well ^^;
But thanks for the list, Aaron ;)
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Well there site is back up i can't figure out if there doa half the time ](*,)
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I wish the new management would send us an email explaining the situation (since they seem to have our email addresses).
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I wish the new management would send us an email explaining the situation (since they seem to have our email addresses).
Agreed i was about to order..but there cart system is mess up right now [-(
I could use a buster bros right about now and maybe another game.
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Well there site is back up i can't figure out if there doa half the time ](*,)
The webmaster probably threw the page back up to cover the email addresses. They guy replied
to my email about removing them and the front page re-appeared like right after that.
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Well there site is back up i can't figure out if there doa half the time ](*,)
The webmaster probably threw the page back up to cover the email addresses. They guy replied
to my email about removing them and the front page re-appeared like right after that.
Oh imagine that maybe all this ranting here did it.
Unless,they figure maybe a few more sales for there so called left over stock.
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Does anybody really WANT Power Golf!? ¯\(º_o)/¯
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Does anybody really WANT Power Golf!? ¯\(º_o)/¯
Or world sports, or jb harold, or sherlock holmes, for that matter?
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Does anybody really WANT Power Golf!? ¯\(º_o)/¯
Or world sports, or jb harold, or sherlock holmes, for that matter?
Furthermore, the Duo extension cable is just a keyboard extension cable, and the RF modulator is just a cheap 90's Radio Shack/Archer RF modulator.
Does this guy just take random things off the shelf and market them to the Turbo audience? "It's a Turbo hat, specifically designed to keep your head warm while you are playing your Turbo Duo. MSRP: $99.98"
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They god damn well should want JB Harold Murder Club. Great game.
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I want power golf, haha.
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I've bought everything but Power Golf from them. A lot of the games they have left really are pretty good.
Yes, that includes World Sports Competition which is actually a pretty good sports game by Hudson.
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attn: I just got off the phone with the old tzd owner. He said that the new owners of tzd are based out of Tennessee. He also said that we were going to see new stuff that we haven't seen it years!!! I'm super excited, I can't wait. :mrgreen: :mrgreen: :mrgreen:
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I bought JB Harold a few weeks ago. :D
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Did he say where out of TN?
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Unfortunately no.
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So that must mean they're comin' STRAIGHT OUTTA TENNESSEE!
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I think I know the secret behind all of this TZD business, but I don't think I'm supposed to give any details. :mrgreen:
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You mean Aaron is the new owner?????
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no, aaron lives in washington. the new owner is in tennessee! The new owner is described as "#1 turbografx fan."
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Er, the TG will be reborn out of TN? Who will manufacture it? McKee foods? Chattam? Quaker? Maybe Dupont...
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johnny turbo? :lol:
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It must be:
(http://sp1.mm-a1.yimg.com/image/2118424626)
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Maybe nod moved back to Tennessee. :lol:
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no, aaron lives in washington. the new owner is in tennessee! The new owner is described as "#1 turbografx fan."
Maybe the new owner is Validus?
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It might be me, but I'm in France and it's not credible...who else?
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The new owner is listing games on ebay:
http://search.stores.ebay.com/RedFrogUSA_turbo_W0QQfciZQ2d1QQfclZ4QQfsnZRedFrogUSAQQfsooZ1QQfsopZ1QQsaselZ185540619QQsofpZ0
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What a bunch of f*cking douchebags.
This really pisses me off.
None of that stuff, save for Riot zone, is available from the TZD website.
I think the spirit of what TZD was was lost in the ownership transfer.
It seems now that all that is left of TZD is just another jerkoff eBay store seller trying to rape people for top dollar on Turbo merchandise.
I seriously hope I am wrong, but I expect this is just the calm before the storm. f*ckers.
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So that you all know,I just got done dealing with these ass wipes. They are actually "1" id covering more then one store,so they list items not physically in their own hands,so descriptions can be shady or not accurate. Also due to this they will give random combined shipping quotes on stuff,and if some of the items are in another persons hands,you don't get combined shipping. They do not list this policy on all auctions,so be aware of this. Ebay will not be willing to enforce fair shipping quotes against this seller,so your f*cked.
They do not list this in their details either. Their combined shipping rates when they do do it is horrible. Their replies are extremely rude in manner. For two PS1 games I ended up having to pay $15.40 for first class mail,and the 3rd title wasn't in their hands so had to pay $6.99 to ship it also and make it as a separate payment. I will be leaving negatives soon.
I repeat,if you care at all about saving money and using a nice reliable seller,don't buy from them.
EDITED: I added the exact amounts they charged me for shipping.
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What a bunch of f*cking douchebags.
This really pisses me off.
None of that stuff, save for Riot zone, is available from the TZD website.
I think the spirit of what TZD was was lost in the ownership transfer.
Well,honestly,the stuff came from TZD,so seems they had been holding out after all. I think the spirit of what TZD was died long ago,and what it became was exactly what this company embodies. I wont be surprised if more and more stuff appears,including Lords of Thunder and Forgotten Worlds copies. This place wouldn't have bought out TZD unless they knew they were going to make good money and get good stock,not just a bunch of stuff they couldn't sell..
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Well, I placed a bid on a single item they're offering on ebay...just to see how it turns out. If I win, I'll give y'all a report on how it went.
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I repeat,if you care at all about saving money and using a nice reliable seller,don't buy from them.
Great. That just fuels my fears. Whatever happens, thanks for the heads up.
This is all just really, really sad.
Well,honestly,the stuff came from TZD,so seems they had been holding out after all. I think the spirit of what TZD was died long ago,and what it became was exactly what this company embodies.
I agree to some extent.
But I knew that [the old] TZD had some stuff they weren't listing on their website. They were letting it go little bits at a time. I had respect for that, especially for the fact they weren't taking it to eBay.
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You good people have been our life-blood for seven years and we value every one of you. We think we have an excellent reputation and we aim to keep it. To us it's more about playing the game than running a business.) You have created and sustained a legend in the Turbo community.
Excellent way to f*cking thank us for keeping them around I say. Selling everything to a company that would surely rape the same customers who kept them going for so so long. You cant begin to tell me they had no idea of the intentions of the company making the buy. Also,I have every bit of a problem with trinkling out the stuff. They held back,sold the stuff only to certain people at certain times,kept the valuable stuff as much as possible stored away and used that more likely then not to help sell the whole package in the end when the time came. It really makes me wonder how much they held back,had to been alot for sure to get Redfrog to buy them out.
I sent a thoughtful message to Redfrog. Depending on what all everyones thoughts are on this whole deal and what type of reply I get from Redfrog, I may post it here. Honestly though I expect their reply to be the same type as the others for the items I won,rude,evasive,and worthless.
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You good people have been our life-blood for seven years and we value every one of you. We think we have an excellent reputation and we aim to keep it. To us it's more about playing the game than running a business.) You have created and sustained a legend in the Turbo community.
Excellent way to f*cking thank us for keeping them around I say. Selling everything to a company that would surely rape the same customers who kept them going for so so long. You cant begin to tell me they had no idea of the intentions of the company making the buy. Also,I have every bit of a problem with trinkling out the stuff. They held back,sold the stuff only to certain people at certain times,kept the valuable stuff as much as possible stored away and used that more likely then not to help sell the whole package in the end when the time came. It really makes me wonder how much they held back,had to been alot for sure to get Redfrog to buy them out.
I sent a thoughtful message to Redfrog. Depending on what all everyones thoughts are on this whole deal and what type of reply I get from Redfrog, I may post it here. Honestly though I expect their reply to be the same type as the others for the items I won,rude,evasive,and worthless.
I > everyone else, so I say "POST THE REPLY!" ^_____^
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I honestly would love to see the reply too!
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Me threed!
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I doubt they will reply,that and what I said to them they obviously wont like to read. They had it coming anyway,they already f*cked me over on the 3 auctions. I'm sure they are expecting the 3 negatives from me. Ive been sitting on them while I think of something creative to say.
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Wow, this is just aweful. I'm glad I didn't do any business with them during the sale.
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Quoted from tzd.com:
"Many people remember other great Turbo games not listed on our site. In a perfect world we'd still be selling new copies of Dracula X, Dungeon Explorer II, Cotton or Magical Chase"
And from RedFrog's auction: http://cgi.ebay.com/Turbo-Grafx-Duo-COTTON-NEW-SEALED_W0QQitemZ370014240840QQihZ024QQcategoryZ62053QQtcZphotoQQcmdZViewItem
"This auction is for a genuine factory sealed Fantastic Night Dreams COTTON for Turbo Grafx/Turbo Duo Systems. As Turbo Zone Direct (TZD), We are the only recognized distributor in the world with the largest stock of factory sealed Turbo Grafx games available!"
You know what that means people? We now live in a perfect world. :D
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:shock:
I don't know why but that's kinda what I expected when TZD announced they were selling off to someone else.
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And if the bids don't reach insane heights they'll probably snipe their own auctions. :evil:
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No doubt.
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Too bad TZD didn't sell to me, the only thing that I would've auctioned is the 800 copies of Power Golf. I don't know how much stuff they had left, but I would've pulled the trigger if it wasn't more than $10,000 or so.
Them keeping a few lone copies of a few titles doesn't bother me, since there wouldn't be a fair way to sell them anyway (outside of an auction). What could they have done, listed a single copy for sale and then canceled the thirty orders that came after the first? That would've pissed off a few people.
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That's exactly what they were doing (an auction).
But it was an in-house auction, so only actual Turbo players and fans had access to it as opposed to the scoundrels on eBay.
Remember a year or so ago when they started selling off those titles? They did the A's and the B's and basically said to e-mail or call Steve with your highest offer. In many cases they had more than one copy of the games left so they were able to satisfy a couple people at least. They listed what they were letting go in the "News" section on the front page. They stopped after the A's and B's, in retrospect, I think Michael was right when he said they held that stuff back because they knew they were going to sell soon and wanted some more of the heavy-hitters to help sell the stock. The original plan from what I gather was that they were going to continue with the "mini-auctions" until all that other stuff was sold through, but it never came to be.
I was able to score a brand new copy of Blazing Lazers during that initial mini-auction deal though.
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You guys are crazy. As much I as respect the NEC/TTI/TZD legacy, the truth is that TZD hasn't had shit worth buying in a decade except for maybe an extension cable, or during that 1/8 of its existence when it had new Expresses and Duos (with no games) so while I'll probably mention it in my podcast this doesn't really effect me in the slightest.
If you wanted any of those rare games that TZD had 5 copies of, you should have bought the f*ckers back during Clinton's first term. If some guy pays triple price for something you've been hemming and hawing over purchasing for over TWELVE f*ckING YEARS that just means you missed your boat.
I swear man...seriously...
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Truth of the matter is, the model of the old TZD was unsustainable. There was certainly little business value in the venture. It was probably more like a hobby for someone. It was inevitable it would peter out. And now that TZD has been sold, going the eBay auction route is probably really the only way to make it worth the time or the money.
I don't like these changes, but they couldn't be said to be unexpected or unreasonable. They get a wider audience and eBay inflated prices and shipping. For them it's a win-win. There's no way it could be a win-win for us, really.
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You guys are crazy.
Calm down, dude.
I already own all that shit. I'm thinking of people other than myself here. People who maybe didn't get into the console back when TZD was first around.
I'm also thinking of them supporting the price inflation happening on eBay surrounding Turbo stuff. TZD was like the one sanctuary that didn't fall victim to that stupid shit. And now they're just another a$$hole eBay store seller.
My ranting has nothing to do with me, or the fact that I need games from them (I don't), I'm thinking of other people and the community in general here.
spenoza brings up a good point-- it was inevitable. But that doesn't mean I can't be upset about it. It's sad.
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If you wanted any of those rare games that TZD had 5 copies of, you should have bought the f*ckers back during Clinton's first term. If some guy pays triple price for something you've been hemming and hawing over purchasing for over TWELVE f*ckING YEARS that just means you missed your boat.
What was I thinking? If only I had access to your genius back in the early 90s, I could have bought the entire Turbo library soon after everything was originally released. I think I'll go out today and buy a dozen Wiis, every accessory, and a copy of every game - just in case I ever want to play one of 'em. It's absolutely retarded to buy something later when you can just buy it now.
Truth of the matter is, the model of the old TZD was unsustainable.
True, it couldn't last forever. I don't have a problem with the ebay route, as long as the descriptions are honest, there's no fraudulent combined shipping charges (a high price is irrelevant if it's known pre-bid), and they don't end the auctions early or bid the price up dishonestly.
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If only I had access to your genius back in the early 90s, I could have bought the entire Turbo library soon after everything was originally released.
Right? Especially with all that cash I was flaunting when I was sixteen... :-s
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What was I thinking? If only I had access to your genius back in the early 90s, I could have bought the entire Turbo library soon after everything was originally released. I think I'll go out today and buy a dozen Wiis, every accessory, and a copy of every game - just in case I ever want to play one of 'em. It's absolutely retarded to buy something later when you can just buy it now.
You know when the ad says, "Collect them all!". Did you know that you don't have to do that? You don't need Deep Blue or crappy ports of arcade games that have since been greatly surpassed.
The TG-16 is the only system in history to provide an official channel for software well over a decade after its death. They certainly didn't do this with the SNES, or the Genesis or even the PC Engine. Shit, nobody at NEC even knows what a PC Engine is anymore.
You had your chance. If you absolutely have to have a complete collection of TG-16 games, even the horrible ones, crappy covers and useless cardboard boxes and all, you'll just have to be richer. Rob a bank or something. TZD provided far more than anyone could ever ask...well, except you guys, I guess.
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TZD provided far more than anyone could ever ask...
They never massaged my balls... :cry:
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I feel sympathy for anyone trying to buy American games for this system on ebay. I managed not to get gouged too bad on the 4 USA games I own but for anyone trying to build a collection off of the USA only releases. I've done the math and its probably anywhere for 2x to 3x as much as their Japanese counter parts.
That's supply and demand I guess. Doesn't mean its fair or even a good reflection of true market value. Still I think I'm going to watch the ebay sales just to see how crazy it gets. If it doesn't get too nutty I might snag something but I doubt the prices will even stay sane.
I mean I consider Japangamestock.com to be a bit pricey vs. the three ebay stores I use for PCE stuff and even they have Exile going for $13.51.........so I'll guess we'll see.
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You know when the ad says, "Collect them all!". Did you know that you don't have to do that? You don't need Deep Blue or crappy ports of arcade games that have since been greatly surpassed.
Sit up straighter - you're missing the point. Haven't you ever had a game grow on you that you previously disliked or ever wanted to replace a worn out or damaged game or accessory? I liked knowing that TZD was there to supply a new A/V cable, controller, tap, etc. should the need arise.
TZD provided far more than anyone could ever ask...well, except you guys, I guess.
How long TZD was in business and how long these games have been available is irrelevant. They provided desirable goods in a professional manner (for the most part), which is why many of us will miss them.
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Question, is Power Golf really that bad? I understand that it's no Links or Wicked 13 or Hot Shots Golf, but still...
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Question, is Power Golf really that bad? I understand that it's no Links or Wicked 13 or Hot Shots Golf, but still...
See runinruder's review (http://www.pcenginefx.com/forums/index.php?topic=2047.msg34746#msg34746). My feelings towards it are about the same, except I don't really care for any golf games.
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Hmm so it's just meh. I kinda wanted to buy one, until it was revealed the new TZD were a$$holes.
Technically the old TZD weren't a$$holes for sitting on all that rare stuff though...they probably just didn't have enough of the games to actually list the items on their site.
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Speaking at least for myself- there is nostalgia coming into play. That nostalgia did not exist when the games were current, obviously- and so people wanting to collect titles for this old system at this late date makes absolute perfect sense. In a world that has moved on- it is good to have a little taste of home- to cozy on up with my favorite system of old, and to play those crappy arcade ports and other subpar titles (along with absolute gems) in reassuring 16-bit (or 8-bit depending on your argument) audio. Everyone has their own reasons for collecting these titles- and as I pointed out I couldn't afford all the games I wanted back in the day. This also says nothing for the younger breed getting into Turbo-grafx and PC-engine who may want a slice of gaming from before their time. Don't instantly slam others for being upset over a lost or bastardized avenue of service- makes you seem more like an upstart than anyone else here who's upset or frustrated. Not everyone had enormous allowances in their youth to get everything they wanted or a f*cking golden rattle. Besides- hobbies are f*cking timeless- shouldn't need me to tell you that.
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Well put.
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I'm not slamming them, I'm just saying after reading some of these negative experiences, I don't think I would buy from them.
On the other hand, it's a few negatives in a sea of positives.
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On the other hand, it's a few negatives in a sea of positives.
Yeah, but the negatives include TZD posting the contact information of many long term customers for any bot to steal. That's what utterly turned me off from the company. That needed to get fixed right away and the guy needed to apologise to the people who's info was given away.
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Yeah, but the negatives include TZD posting the contact information of many long term customers for any bot to steal. That's what utterly turned me off from the company. That needed to get fixed right away and the guy needed to apologise to the people who's info was given away.
That bot would have actually had to click all the items in the list, and then click the "show" button. I know bots are advanced and all, but I sincerely doubt it would have that capability. It could have harvested them from the source code though, I never looked at that. :-k
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Same with some others here. I already have the vast majority of games I want. I'm not big into collecting the US titles,and have most all of them I want. I am more interested in the Japanese titles TZD never sold. I think SignofZeta is showing a crappy attitude towards his fellow members here for unknown reasons,and his comments are ludicrous and borderline insulting. You cant seriously think all the members here were old enough to buy games for the system back in its heyday,or to know TZD was around,due to their age.
Some only had access to the games their local stores carried,and you obviously know how that went since most stores didn't carry games for the system.Some members here are in their very early 20ies,or not even 20 yet. They would have had no idea about TZD until they got older and discovered Al Gores internet more likely then not.
Like I said,my main gripe is the last deal they had,as it was sour,and the current situation which is harmful towards anyone wanting to get started on the system. Now the stock is in the hands of Redfrog,which seems to manage alot of negatives and netuals. If TZD honestly cared about the community,before selling out they should have posted another chance to sell the left over A+ titles to the community as a thank you,and without asking for the highest bid. The comment you made was correct,too many people will try to order,sure,but this happened with Forgotten Worlds and Lords of Thunder anyway :P .
Its simple,if they would have handled it better everything would have went smoothly.They were too quick to charge every credit card account coming in without thinking first. Also,I have a feeling the real reason LOT and Forgotten Worlds "ran out" was due to interest of Redfrog or others in buying the company out and wanting A+ titles to be in stock. I am sure eventually we will see Redfrog sell these games.
Theoretically speaking, Steve prob yanked those goods so they could be sold with the company as a whole,and made them aware he was lying to customers about running out,and asked them to wait for a bit before putting them up for sale. Due to this I gather in a couple months time we will see them appear,on ebay as suddenly discovered stock. I also think they had alot more then they were letting on,cause otherwise there is no way they could have sold the non selling stock/company name otherwise. Lords of Thunder and Forgotten worlds are not enough to entice a company to take on the remainder non-selling games. They would have had to have more then that.
At any rate,TZD is dead,the spirit of it was obviously dying for a long while now,and it should no longer be considered a existing company. RedFrog is the current owner of TZDs remainder stock,and names sake,thats all there is too it.They can tout they are TZD all they want,but thats just a lie. Its still Redfrog people running the show,sticking stuff on ebay,and doing ungodly shipping prices for first class mail. The only reason they are even currently touting the TZD name is because they think it will enlarge their sales with a new customer base,the one TZD had. I am sure eventually they will drop all that nonsense when they realize it is not working out for them. Give it about a year and the TZD name will probably fade away from usage.
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(watching auctions for laughs)
Yep and Ys III just jumped to $51 and we just reached nutty. I've never seen the American copy go beyond $30 before on Ebay and the Japanese copy goes for like $10 on average. I like to collect but is the idea of the game being sealed in plastic really worth the probably $100+ this thing is going to go for ?
Once you open it it's down to the average price of a 'used' copy. I just don't get it unless you resell it unopened during a period where no other cheaper copies are on sale. That game while not common comes up about every two months on ebay...the average person who wants to play the game isn't going to pay this much.
Makes me wonder about some of these 'bids'
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Yep and Ys III just jumped to $51 and we just reached nutty. I've never seen the American copy go beyond $30 before on Ebay and the Japanese copy goes for like $10 on average.
Fellow board member rag-time4 just sold his copy on ebay for $96. I won't say that it's a good value, but that's what they're worth.
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My correspondence with RedFrog. Should be noted they seemed to have forgotten I purchased 3 games from them a couple weeks ago,and had tons of communication swith them about the messed up shipping charges.
My first message to them about TZD issue. Please keep in mind,I have had prior dealings with Redfrog,am not happy about those obviously since I was charged $22.39 to ship 3 PS1 games,their rude replies,selling items not in their own hands under one location,and also the fact my name and email account along with my fellow members was posted freely on the net. My messages to them are obviously meant to put them on the spot,and can be considered rude in manner and wording.
My message 1:Dear redfrogusa,
"As Turbo Zone Direct (TZD), We are the only recognized distributor in the world with the largest stock of factory sealed Turbo Grafx games available!"
Awesome lol,well let me just state this. As a member of the largest/greatest TurboGrafx and PcEngine community in the world,Pcenginefx.com NEC console community, I can assure you our members are not going to be happy with the fact Steve at TZD held out good stock before you bought them out,only sold the sucky titles to us on the main web page, and finally sold everything to you so you could trow the good titles on ebay and keep the junk stock on the web page still. TZD as a reliable and fair Turbo seller died long ago. You shouldn't even bother with using the name anymore,it wont help boost sales. TZD doesn't exist any more,and also,Steve still owes my friends credit card $130+ in chargebacks for undelivered items,so I guess you do too now since you lay claim to the namesake.
Redfrogs replies to this:
He did not hold out good stock, he had very few titles available. I don't know how Steve could owe your friends money for chargebacks because the definition of a chargeback is that you received your money back without receiving product.
I appreciate your concern, and if you had an issue with him, it is extremely unprofessional to contact us with your issues about a company that we acquired and state that because you are a member of said website, TZD died a long time ago?
AND:
And another thing, a lot of the "stock" you are seeing was not all acquired from Steve. I worked pretty hard to acquire numerous titles from various sources, and we have more games from other sources than from the TZD Stock you are referring to. Just trying to set the record straight, but TTI never had ANY Working Designs stock like we have, just as an example.
MY response to these replies:
The charge back is in temporary status while the credit card company reviews it,and its from charges TZD, AS A COMPANY, made and didn't deliver the goods on back in NOV.TZD did have some Working Design titles in stock back when I was a frequent customer. I purchased Parasol Stars this way. TZD also sold non-TTI related items like imports too.Whenever they were able to get ahold of new stock they would sell it,Pc-Engine or otherwise. You should probably do your research before you send me any kinda replies. Yes TZD is dead. Your company,employees,company policy and style are all Redfrog driven,and don't resemble TZD before they went to shambles. All you own is the name of a company that went out in a pathetic sort of way. We also know Steve was not listing items for sale,due to hoping to have a large enough A+ stock to sale when they wanted to sell the company name and be done with it. No one in their right mind would have just bought a ton of Shadow of the Beast and Power Golfs.
Redfrog repllies again:
When a chargeback is made b the consumer, the money is refunded to the consumer. We have no part or knowledge of this transaction. We take over the company name and information. If you have any issues with games, we will be happy to assist you.
As far as you telling me to "do our research", you do not own pcenginefx.com, nor do you have any right to speak on their behalf. Second, when TZD did sell these games, they had few in stock, and they disappeared from the website completely. We have archives for each website update, and Steve was not hording items like you say. You have no knowledge of what we plan on doing with the company, knowledge of us as the buyer, or anything else other than your own blanketed statement saying what you "think" is happening with everything.
I lived in California for a long time, I've been collecting TG stuff for a long time, and the company has their own plans with the website that are not strictly related to TG items exclusively. I don't appreciate you making assumptions on things you don't know at all.
MY reply:
I never once said I owned PCEnginefx,did I???? Can you even read? Is everything you say spat out before thinking about your answers? I clearly stated I am a member there,and now that it has been made clear to most all members there that RedFrog is the current owner of the name and stock,and people have seen how many negatives you have gotten in a month,each month,and how your ebay id will list stuff not even in your hands,thus creating different and outragious shipping charges on auctions. So far the majority members there are very displeased with your buying out TZD. The opinions stated are not positive,you'd be a fool to think they are. Its not just my own personal feelings being expressed.
AND:
Also,everyone knew Steve was holding back. He must not have informed you he was holding in-house auctions to TZD customers and randomly selling items not listed on the site. Seems you really do know alot less then you should.
Redfrogs reply to this:
You stated "we" at PCEnginefx.com are angry, ticked, insert adjective here. I would not suggest that we learn to read because I am paying attention to that site you realize. I don't have to post on there to see what people say, and you seem to have a personal vendetta against everyone. If you copied and pasted what YOU initially wrote us, no one would be on your side in any of these matters. You don't speak for the majority of the members, and again, we have not announced any plans for anything to you or anyone else. I honestly don't feel there is a need to considering the way I am being approached with this, but our ebay account? Unless you sell in volume like we do, you do not understand how difficult it is to keep up with the mass quantities daily. A retail store like GAmestop probably has a 94% positive rating in retail. They also deal on ebay, we have 99.3% with 13000+ positives not including the multiples of orders from the same people to make it 15000+ positive, but why you are angry for us listing 7 of our own games on eBay is beyond me.
AND:
If you think holding 4-5 of each game is "holding back" then I'm not sure you understand the costs of running a website. He kept 1-4 of most games, not even ALL games, and these would sell out quickly if he took the time to have someone design/scan/insert image description in a shopping cart and pay someone for it to be sold almost instantaneously, and peole would of course be mad that was up if there were not multiple copies of each.
I still don't see how you assume I don't know about certain things with TTI. I lived in California for 10 years. I've known Steve since right around his original TTI days. I still keep in contact with editors from Turbo Play Magazine daily. Heck, I've been to Steve's old warehouse and his garage a few times way before this was an option to purchase. I am a buyer for this company, and we plan on selling stuff to the public so people can ENJOY these games and they are not sitting in boxes, as well as change the pricing structure on many things for the TG fans. WHy you assume to berate us on things you do not know, I have no idea..
MY reply:
I can simply assure you that TZD stock hitting ebay and you using the TZD name in the auctions is not pleasing to any of the members as of yet. If you are really reading the threads you'd know this. If you cared about this community,you would have upfront addressed us,offered the Turbo community,not the ebay community,the games. Lemme guess,your also best buds with Victor Ireland too lol. He has a ebay account also. So that you know,your best friend Steve went out in bad style,and his Nov sale was a farce. Also,he already had scans of items sold prior. Steve couldn't have been looking for accuracy,he sold my friend Keranu,a mod there at Pcenginefx, a semi broken TV tuner. Its condition was mis represented.For all your disgust in me speaking out as a member on the Pcengine forums,you sure are doing alot of speaking for Steve and why he ran the business the way he did. For someone not liking people speaking for others that sure is like pot calling the kettle black.
AND:
Also,since you are paying sooo much attention to the threads there,I am sure you saw my prior post from the other day about how I was planning to post every message you and I have with each other if the other members wanted to see it. Maybe you should pay better attention.
Redfrogs reply:
Why would we offer members the games at non ebay prices? SO they can be sold on ebay anyway? You are being nonsensical here. We're selling a small handful on eBay to test the market for some stuff, that's it, nothing more. You are referring to deals that were not made through us, so nothing is being misrepresented. It sounds like you are just angry to be angry. If you have most of the US games like you state, you'll be happy to know there are no Japanese titles being sold on the site, so if that was your main interest, there is nothing like that here.
Also, on a further note, we do not have any stock of Lords of Thunder, or Forgotten Worlds. I'm sorry you had a bad deal with Steve beforehand, and yes, I know Victor Ireland sells on eBay, but this is their right and our right to do so. If you don't want any of the games, and only want Japanese stuff, and you haven't really purchased anything, I don't understand why you are complaining in the first place about all this.
MY reply to this:
I never stated I own most of the US games released. I do however own most of the ones I want. I also have zero interest in purchasing from your company again,using the TZD name or not. I am a prior customer of yours. My opinions of your company are based on my experience with it directly. You clearly forget things quickly,which would explain how you think its ok to have so many negatives and neutrals a months. Those who forget the past are doomed to repeat it. You clearly see it as justified to sell things not in your hands,and that charging over $23 to ship 3 PS1 games is justified pricing. Think about this,with all your negative feedback,you currently have a severely worse customer service rate then TZD ever did,so how do you think we as a whole in the Turbo community would miss this and would love to risk our money with you,Redfrog. Yes,I am angry with your company. You overcharged me on a prior deal,placed my email and name on the net openly,and are not for the Turbo community.
THE END :)
That is everything currently. They make some good points,but alot comes off as obvious lies,and they have no true valid defense for when I stated they disregarded the actual Turbo community in favor of the ebay one. Given their response,and my prior dealing with them,its obviously I will never do any kinda purchase with "TZD" again. Everyone here has their own opinion son this. I did however speak to Redfrog on this matter as a member of this community,as I do care for it. Its quite clear so far that Redfrog did not purchase "TZD" in the best interest of the Turbo community,for the love of it,for its best interest,ect.
Anyone here who talks to me personally knows it,knows deep down I am a good guy,even if at times I can be very volatile,and hates to see his fellow members here screwed over by anyone,but in the end you will all have to judge for yourself who you want to deal with and who not,and for that matter openly speak out to make it clear you do not like where Redfrog has currently taken the TZD name. I highly suggest you also express your opinions to Redfrog. I do not think it will cause them to change their direction for the good obviously,but will make them well aware you as a community here will not put up with the garbage,as a community.
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Looks like you even caught him lying and using red-herring arguments as well. Sounds like a really classy seller :roll:
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Bloody chunder. Do you do this to all the online shops? f*ck.
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Bloody chunder. Do you do this to all the online shops? f*ck.
Does it concern you if I do or not :) You seem to be the only one here so far berating other members for not buying all the Turbo games they ever wanted back when they were originally released. My "major" concern is for my fellow members,along with my own from a prior dealing with them. Yours only seems to be to berate and belittle our members whenever you get the chance. You seem to care little about the situation or anyone else so why even continue to subject yourself to mine or anyone else's post on this subject? Why not find a subject you would rather enjoy talking about instead and post on its thread?
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Looks like you even caught him lying and using red-herring arguments as well. Sounds like a really classy seller :roll:
Exactly. I was hoping to drag out the conversation with them long enough to get them to get caught up in crap,lies,ect. That was the major goal. I obviously have no love for Redfrog,and for good reasons.
Sign of Zeta,while I have had prior bad dealings with sellers,I think if you want to actually weigh in my complaints,you should check my actual ebay feedback I leave for others. My complaints,when I make them,are pretty much valid ,and for good reason. There are plenty of people I have had great dealings with that I would def go to bat for,online,ebay, and otherwise,and I am always fast to say when someone has fixed a issue with me,like for instance,16-bit.
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My correspondence with RedFrog.
Wow. I agree with Redfrog that much of your ranting is unprofessional. Your past dealings with TZD are beyond the control of (and of no consequence to) the new owners, nor are they at fault if Steve held back stock. I find it ironic that someone who's previously stated that TZD was just a store and of no major importance to the community would expect the new owners to cater solely to us and to shy away from profits. It's totally unreasonable to expect any new owner to proceed in the same manner as the old owner, so why are you surprised by what has transpired?
It's too early for me to condemn Redfrog just yet. Their negative and neutral feedback don't concern me, considering the high volume of mostly positive feedback. I don't want anyone to get screwed either, but if you don't like the auction price, then don't bid. I always get combined shipping quotes in writing before placing a bid, then I can let ebay fight out the charge if the seller over charges.
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Let me address a couple of "Redfrog"'s points....
Why would we offer members the games at non ebay prices? SO they can be sold on ebay anyway?
Because members of the community are buying games to PLAY, dumbf*ck, not to re-sell on eBay at a markup. Members of the community have looked to TZD for years as a safehaven to source domestic titles from without getting involved in the gangrape that happens on eBay.
This is precisely the attitude that really turns me off to this new company without even having dealt with them.
This is further compounded by this comment:
We're selling a small handful on eBay to test the market for some stuff, that's it, nothing more.
[...]
as well as change the pricing structure on many things for the TG fans.
I think it's pretty clear what their intentions are.
I just hope I am proven wrong.
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My correspondence with RedFrog.
Wow. I agree with Redfrog that much of your ranting is unprofessional. Your past dealings with TZD are beyond the control of (and of no consequence to) the new owners, nor are they at fault if Steve held back stock. I find it ironic that someone who's previously stated that TZD was just a store and of no major importance to the community would expect the new owners to cater solely to us and to shy away from profits. It's totally unreasonable to expect any new owner to proceed in the same manner as the old owner, so why are you surprised by what has transpired?
It's too early for me to condemn Redfrog just yet. Their negative and neutral feedback don't concern me, considering the high volume of mostly positive feedback. I don't want anyone to get screwed either, but if you don't like the auction price, then don't bid. I always get combined shipping quotes in writing before placing a bid, then I can let ebay fight out the charge if the seller over charges.
They didn't honor their own combined shipping policy posted in 2 auctions I won,because they were selling items in other peoples hands not located at their store.This wasn't stated in their auctions. If you check their feedback really well you will see other accounts of this often. When I confronted them about this they refused to fix the issue and told me the extra $10 plus was for handling..... Alot of my opinion of them comes from MY OWN prior dealing with them from just a couple of weeks ago. I'm not the store,they are,so my goal was not to be professional,but to get answers from them as to what they had instore.Also,when a store takes over a different one,it usually means they have to repair any prior customer service issues.
Its nearly impossible to start from scratch otherwise,unless you change the business over completely including the name,in this case being TZD. There is no exception to this honestly. My hopes was that whoever purchased TZD would have been a caring member from here or someone who loved the Turbo community as a whole and the system,and wanted to keep things in order and deal with Turbo and PcEngine related items,new and used.
I stated this already here,you must have missed that :P. This would have then made TZD actually become a positive force for the community.
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My hopes was that whoever purchased TZD would have been a caring member from here or someone who loved the Turbo community as a whole and the system,and wanted to keep things in order and deal with Turbo and PcEngine related items,new and used.
We (as members here) should all have chipped in and bought out TZD. They couldn't have had more than $10 grand of stock left, if that.
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Let me address a couple of "Redfrog"'s points....
Why would we offer members the games at non ebay prices? SO they can be sold on ebay anyway?
Because members of the community are buying games to PLAY, dumbf*ck, not to re-sell on eBay at a markup. Members of the community have looked to TZD for years as a safehaven to source domestic titles from without getting involved in the gangrape that happens on eBay.
This is precisely the attitude that really turns me off to this new company without even having dealt with them.
This is further compounded by this comment:
We're selling a small handful on eBay to test the market for some stuff, that's it, nothing more.
[...]
as well as change the pricing structure on many things for the TG fans.
I think it's pretty clear what their intentions are.
I just hope I am proven wrong.
Exactly,Redfrog is a ebay type business. Not a company out to get on a personal level with this community.
Its clear that when compared to the "old" TZD this "new" TZD is going to be more like Telegames but in auction form with high prices. As Missa pointed out too,they got caught lying off and on in their replies. My guess is the ones who are going to disagree with what I did,and side with Redfrog are actually going to be the very few members here who dislike me on a personal level,and not because Redfrog is a great company with great intentions,because they are not.
I want to also note I made a slight oops on how much I had to pay them for shipping for the 3 PS1 games I won from them. The total mount to have the games shipped was $22.39. I won the 3 games all in the same time period and made payments for the 3 games via paypal pretty much at the same time. I had to pay for one separately due to the fact it was a item not actually in their hands they sold,and it wouldn't add in their check out system. Due to this one items shipping was $6.99. The other 2 games I had to pay $15.40 to have shipped to me by first class mail in a flat brown mailer with no layers of bubble wrap to protect them probably one can only guess,as that is how Philosoma was shipped to me and how some of their prior complaints have read.
I am sure anyone here can agree it doesn't take $15.40 to ship 2 PS1 games and that the third one I won should have been listed in actual auction details as not being in their hands and would have to be charged for and shipped separately. If I would have had this info,along with other knowledge,I would have never bid on anything of theirs. When I made this very clear to them they insisted it was justified and that the extra goes towards handling fees.
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Same with some others here. I already have the vast majority of games I want. I'm not big into collecting the US titles,and have most all of them I want. I am more interested in the Japanese titles TZD never sold. I think SignofZeta is showing a crappy attitude towards his fellow members here for unknown reasons,and his comments are ludicrous and borderline insulting. You cant seriously think all the members here were old enough to buy games for the system back in its heyday,or to know TZD was around,due to their age.
Some only had access to the games their local stores carried,and you obviously know how that went since most stores didn't carry games for the system.Some members here are in their very early 20ies,or not even 20 yet. They would have had no idea about TZD until they got older and discovered Al Gores internet more likely then not.
I was only in my teens when TZD came about, but I worked part time jobs to pay for my TG-16 habit. However, because of their evolving policies towards Canadian buyers, I was never able to purchase from them. Originally I had to deal with their "affiliate" who had severely jacked prices and limited selection and later they(TZD USA) insisted that I pay something like $50 to ship a single game.
Even Working Designs, who didn't distribute their games in Canada, was happy to sell to me directly through the mail and had very friendly and helpful customer service(the opposite of the communications I had for the most part with TZD over the years).
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I never bought from TZD.I used there site one time,when i was needing a/c power adapter for my turbo duo.They didn`t have any,but gave the information i needed to get a replacement one from radio shack.That was about it.Cant really comment on these new people that took it over.That is A shitty thing that there doing,I guess selling the remaining stock on ebay.They cant be as bad as gamesquad.Selling A stand alone turbo grafx unit,with no back cover,A replacement a/c adapter,and A couple shitty games for like seventy dollars plus shipping.Or a duo-r with a Couple games for like five,six hundred dollars.I cant believe people actually buy from them.
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Man this really sucks now after reading this entire post im pissed that I actually bid on three of the sealed turbo games they have up there right now. I had no idea RedFrog is what used to be TZD. I did recently win that copy of Top Hunter on NEO GEO AES they had up though for a lot less than what it usually goes for on ebay. I always see it at like at least $100. I won it for $60. Shipping was a bitch though even for a aes cart. This will definetley be the last time I have any future dealings with them unless they cahange there ways.
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I just checked my incoming mail and packages for the past week,and 2 of the 3 games I was waiting for by Redfrog that were supposed to be shipped together still have not arrived as of yet it seems. I am sending notice about it to them. Payment was made on Jan 3rd by paypal, so its been 13 days so far. Philosoma did arrive,packed poorly in a brown mailer with a cracked case,but it arrived. Id send it back,but I wanted the game bad enough to keep it and replace the case with another one.
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well thats total bull shit man especially considering how much you paid for shipping. If my neo geo games in poor condition at all im going to be super pissed.
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gekioh I demand you hurry up and get tired of Top Hunter and give it to me! I won't even charge you to ship it to my house.
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I've dealt with Red Frog and they are an OK, if mediocre company.
My biggest gripe is their inflated shipping, mandatory shipping insurance, and joke of combined shipping.
They charge $7.95 to ship an Xbox game with an additional mandatory $1.50 insurance (this is for crappy USPS shipping). Combined shipping just meant that each additional title ships for an additional $5.95... gee, thanks for the discount :clap:
But, I don't know what some people expect. Sealed Turbo games are a rare commodity, so I don't blame Red Frog for trying to make money... they are a business after all. If you do not agree with their practices, just don't shop there... there's no sense in making it personal :-({|=
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we shall see my friend, we shall see! :lol: Of course I never thought I would get tired of spin masters and i did and ive only owned that one for four weeks now. Was surprised i got it so cheap though especially w/ all this talk going on about red frog. Now we'll just see how long it takes them to mail it to me. If i get tired of it would be willing to trade for a pulstar, blazing star, or either of the two shock troopers (conversion obvoiusly on the shock troopers.)
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you know Big T i would have to agree w/ you for the most part. Sealed turbo games or even the really good ones non sealed(used) are indeed a rare commodity these days. There will always be people willing to pay whatever it takes to get what they want(like me, hate to admit but its true-i have paid $50-60-even $70 more than a perticular game is worth just because i wanted it bad enough. I am happy that red frog is even selling that good stuff at all.
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I'm going to email redfrog and tell him "I own your momma and I'm speaking on her behalf. "OH, that was good!".
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Yeah, it seems like people forget that many of these games were $49.99 when they were available in stores in the early 90s (that's why I never picked up Magical Chase - couldn't justify $50 for a HuCard). Demand for Turbo games isn't very high nowadays, but supply is very low... yet despite this, you can still find newly sealed games at or below original retail price...
If you want the games, you have to pay up.
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I'm going to email redfrog and tell him "I own your momma and I'm speaking on her behalf. "OH, that was good!".
You should do that and post the reply up here.
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I paid for insurance,and they said it should be shipped. If they did and it was lost or mis-delivered elsewhere,or stolen,then the insurance should cover this. This has happened before to me,and others. Sometimes the postal service screws up.Either way though, USPS fault,or Redfrog,its Redfrog themselves responsibility to make sure I get refunded since the items not arrived.
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I paid for insurance,and they said it should be shipped. If they did and it was lost or mis-delivered elsewhere,or stolen,then the insurance should cover this. This has happened before to me,and others. Sometimes the postal service screws up.Either way though, USPS fault,or Redfrog,its Redfrog themselves responsibility to make sure I get refunded since the items not arrived.
99% of the time when you don't recieve something it is because the seller wasn't observant enough to properly write your address or the item was shipped in someone else's order. The USPS really hardy ever looses anything. I think they are the best of any shipping service in the US.
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I paid for insurance,and they said it should be shipped. If they did and it was lost or mis-delivered elsewhere,or stolen,then the insurance should cover this. This has happened before to me,and others. Sometimes the postal service screws up.Either way though, USPS fault,or Redfrog,its Redfrog themselves responsibility to make sure I get refunded since the items not arrived.
99% of the time when you don't recieve something it is because the seller wasn't observant enough to properly write your address or the item was shipped in someone else's order. The USPS really hardy ever looses anything. I think they are the best of any shipping service in the US.
I tend to somewhat agree with this but also I get alot of neighbors mail from others on my street. I have actually let it build up before and dropped it off at the post office and make a complaint after I got tired of taking it to the neighbors,as I know most of them wouldn't be willing to do the same,esp on packages.
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I tend to somewhat agree with this but also I get alot of neighbors mail from others on my street. I have actually let it build up before and dropped it off at the post office and make a complaint after I got tired of taking it to the neighbors,as I know most of them wouldn't be willing to do the same,esp on packages.
That's terrable service, but it sounds like your person was an especially bad carrier. He/she'd mess up any carrier they worked for.
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Yep,my house number is 1613,but I get alot of 1609 and others often. I usually just drop it off in the mail slot at USPS on Saturdays anymore.Too tired of dealing with post masters and neighbors. I often wonder how much mail I'm not getting these days,but complaining does no good.
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Well, I'm going to assume neutrality here. I've never dealt with them, plus I haven't bought from the original TZD in several years. I have one bid on an item right now, going to see how it turns out.
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I find the whoring of a customer's e-mail addy disturbing. Something I'd expect from buying porn- not from buying something from "TZD".
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Well, I'm going to assume neutrality here. I've never dealt with them, plus I haven't bought from the original TZD in several years. I have one bid on an item right now, going to see how it turns out.
If you win,request they mail it in something other then a cheap mailer,otherwise you'll suffer the cursed fate of the cracked Philosoma case,except yours will be a crushed box too.
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There is going to be a big post on this here in a bit I am sure most of you will find interesting to say the least,esp how Redfrog charges insurance and isn't willing to back it up.
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well its official, dont think i will really ever be lucky enough to win anything from redfrog for the price i want to pay. I just got home from work about a half hour ago and first thing i did was check the three things i bid on. winning two of them already losing the other. only one of them i might have a chance of winning. Im just gonna be honest and say what i bid on cause the prices already got to high so i dont want them anymore. I bid on that Sealed Y's III, thats already at like $66, my max was $65. Cotton is at $52 but im pretty sure i wont be winning that one for long( just bought a japanese copy for half that so i dont care if somone outbids me) and the other game I am still in the lead but who knows for how long. Hope i will at least win that one.
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Next up, be prepared for an updated TZD.COM homepage and price guide.
All HuCards start at $59.99, CDs, depending on title, $89.99 and up.
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Next up, be prepared for an updated TZD.COM homepage and price guide.
All HuCards start at $59.99, CDs, depending on title, $89.99 and up.
You for got to mention their new section: "Backups" - 29.99 and up.
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wether or not you liked TZD before, you have to recognize they acted as a sort of price control on ebay madness.
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wether or not you liked TZD before, you have to recognize they acted as a sort of price control on ebay madness.
Yes, but that has nothing to do with the new TZD. Or Red-TZD if you will.
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wether or not you liked TZD before, you have to recognize they acted as a sort of price control on ebay madness.
Exactly right.
If you thought things were bad on eBay before, now things are just going to be insane. Did you see the quote from Redfrog regarding their intentions? They plan to "change the current pricing structure for American TG merchandise."
I can't fathom that they plan to DROP the prices, so you know what that means.
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Complaint process for items not received from Redfrog/aka TZD:
MY message:
Looks like I do need to contact you again after all sadly enough.The Philosoma item did arrive,but this one and Sol Divide PS1 CIB NICE Playstation L@@K! (370009736457)have not as of today.TZD nonsense put aside,this issue needs to be resolved. It has been plenty of time for them to have arrived. I will open a claim with paypal probably this weekend if they do not arrive by Fri-Sat. You don't have long to get the problem resolved,but regardless of our past communications,this is your chance to fix a situation related to a actual ebay purchase from you.
Redfrog reply:
It's hard to really want to communicate with someone so frustrated with our items. YOu stated that we did not have these items in stock on these forums, when the issue is we use a system that uses UPCs to expedite listings, and vintage Japanese games do not have this option.
I will check on this tomorrow, but you are definitely not coming across directly on any of these items. If there was an issue with these not being combined, I would fix it, but again, to berate and complain and accuse without coming to us is not a nice thing by any means.
MY reply:
The Japanese one that you say you could not scan,Philosoma,is the one that arrived.It is the one that you required me to pay for separately.If all 3 were in stock at the same store you could have shipped all 3 together,right? I did contact you on its issue multiple times also,the whole shipping issue in fact,everything,and the response you gave were justifications for why you could charge so much for shipping,and after awhile admitted that Philosoma was going to have to be shipped separately due to not being in your stores stock or something along those lines. The 2 US released titles have not as of yet arrived.They were paid for on Jan 3rd. If you say you shipped them,and really did then its a safe bet by now they are lost in the mail if you shipped them out close to when I paid. If you did not ship them then its prob best to just refund me for them plus the amount I paid to have them shipped.Anyway,I saved the prior replies over it incase Id need them for paypal or otherwise.
Redfrog reply:
We don't have separate stores. Just separate listings on vintage and regular items.
I'll check on the tracking to see where these are at. If there were paid through the checkout system, they should have been sent out a day later (unless it is a Friday or Sat), if not, I will refund you.
MY reply:
As I said,I made prior request to get a better shipping rate,and thats how I found out you were shipping the Japanese Philsoma game separately among other things.I explained how I did not even see the way overcharged combined shipping rates policy you had because the vast majority of items you had that I bid on were Japanese imports,and you did not list the policy on those auctions. The 2 US titles I bid on,I bid on those last,and assumed the policy would be the same as the Japanese ones,a fair one. I never bothered to scroll down on those,I assumed you would have offered a fair combined shipping total,and shipped all items together at once. You refused to make good on the issue then,so its kinda late to fix it now as far as that goes. My only concern now is that 2 of the 3 items have not arrived. The only reason it is even on my mind right now is because of the TZD thing,so in a sad sort of way its all related now,since you as Redfrog now claim to be TZD also.
Redfrog reply:
TZD has nothing to do with any of these transactions.
I don't have any record of you asking me for these discounts. We just let someone go recently, so he may have been doing the customer service, but what I can do tomorrow is find out the status of the two items, and give you a refund on the double shipping costs once I check on the tracking.
MY reply:
That is fine,but I saved all of them incase I would need them in the future,as after the items arrived I was going to scan the packing off and send the pics to paypal anyway and report you for unfair shipping cost.If your company did indeed send them,then they may have been lost in the mail or mis-delivered which sometimes happens,def has happened to me before as both a buyer and seller. Too bad too because Sol-Divide is a favorite of mine,and Zero Divide had Phalanx hidden on it.If you shipped them,they are either lost,stolen,or mis delivered.I paid for insurance,so you should have insured them for any of the above just incase. Due to this do not refund half the shipping yet if that is your intention. If they do not arrive by this weekend I would rather have it all refunded at once and will be opening a claim with paypal for that.Due to this it will prob be best for you to file a claim with USPS if that is what you used. Your company stated they would be shipped by First Class.
Redfrog reply:
YOu really are making a big deal out of this. Report us for unfair shipping practices? It's not like I am saying you won't get a refund, but you are extrememly adamant about not cooperating for some reason. You'll get your tracking tomorrow as stated or a refund on those two items.
MY reply:
I saved the original responses due to the manner and how uncooperative they were towards me and uncaring of the situation they came off as,and the fact of how much I wa shaving to pay to ship the games.It came in handy in past cases where a seller has over charged me quite a bit,as I was able to recoup in a paypal claim after providing proof of wrong doing.I figured you shipped the 2 items out close to the same time as the Philosoma game because a email from you via ebay stated they would be since they could not be shipped at the same time. You should find out what you can.I was going to give it until Friday or Saturday,but either way Id say its either lost,stolen or mis delivered.I get others mail here alot,so USPS isn't too great.I have already had to make a complaint about these kinda issues to my local post office.Im sure you shipped them if you say you did,but I have a feeling youll have to file a claim.Due to probs like that I usually track & pick up stuff at the post office.
Redfrogs reply:
Don't know what to tell you on this one. Both packages were shipped and delivered Priority Mail back in January to your address listed.
9101010521297685917411
9101010521297685454930
www.usps.com (http://www.usps.com/)
We did our part and shipped both packages Priority and were shown delivered to your address.
MY reply:
Ok,well the Philosoma arrived,but the other didn't,so you are going to need to file a claim with USPS then since you claim you insured it,as thats also your part to do since it wasn't delivered to me.Insurance covers both loss and damage. Also,the tracking numbers don't actually state being delivered to my address,just my general area.I def didn't sign for it or anything,nor did anyone else here. Most likely it was delivered elsewhere. Just thought Id point that out. Let me know when you do,as I think I will have to make a statement for you for your claim that it did not arrive. I double checked my pile of stuff here,it never arrived,to MY house at least. I will get started on a paypal claim here sometime this week when I get time to fumble with it.Till then,like I said,you are going to need to file a claim with USPS if you care to recoup the money from them.
Redfrogs reply:
You can go ahead and file a claim if you wish, but PayPal will find in our favor. In Tracking, as long as it is listed as being delivered to your zip code, that is all we need, and all PayPal needs.
To be quite frank, according to your definition, anyone can say they did not receive a package, but we shipped them both with delivery confirmation to you via Priority Mail, and you still complained about shipping costs for some reason, and they are both shown as being delivered, so I can't really do much on my end, and PayPal will not either because it shows it was delivered to your address and zip code.
MY reply:
Thats where your sorely wrong. Your confirmation number only shows being delivered to my area,not my home,and I paid for insurance to cover loss and damage. It was not delivered to me,that is considered loss. Its up to you to file a claim with USPS. I'm not stupid,I have been through this before,and paypal has always sided with me.I have always been refunded. I am offering to at least make the statement for you for your USPS claim,be thankful I am even willing to do that.You want to be a continuing dick about it,then I will continue to post your messages about it on the TZD thread,that way everyone can see you are more then willing to charge for insurance,but not willing to actually back it up incase of loss or damage,along with overcharged shipping. I honestly don't think you want that image associated with your new company purchase. Use some common sense. If I was in it to lie for the quick buck,I would have jumped at your offer to partially refund me on the shipping,but I didn't.
AND:
I will also be sure to forward all messages sent by you to paypal with headers. This will also show that you were prior giving me hassles and way overcharging on shipping,at one point willing to make good to fix it,then backing out completely,and charging people for insurance,but not actually being willing to back it up if the item is lost due to your grudge. I'm sure paypal is going to side with you for sure then. They may even relate your unwillingness to cooperate due to the TZD issues completely,as I will direct them to the ongoing thread. One thing I know for sure is that paypal doesn't tolerate bad sellers,and sellers who charge for insurance and don't make good on it,esp for personal reasons. Your best bet is to issue the refund via Paypal when I do their claim process,and file your claim with USPS,if you really even did insure the package.....
Redfrogs reply:
YOu ever try going to your post office and see if the package is there? PayPal will side with us on this one. I want you to post the tracking numbers I gave you on the website, go ahead. Post this message. Post that you have some type of personal vendetta against anyone and everyone and it clearly shows we shipped, and it was delivered, and you are trying to sabotage our name for some reason. The people that believe you and all the things you say are the ones I feel sorry for, because we clearly did our part, but you feel the need to just try and squeeze anything you can out of everyone. Please, by all means, file the PayPal claim.
MY reply:
Yes,actually I did check with them,they are 4 mins away from my house,all I had to do was call them. Its def not there. I will gladly post the tracking numbers,but as Missa pointed out,you may have got the address wrong,and at anyrate,it was not delivered to my home. This would be a USPS issue,but since I paid for insurance,this is your problem too to deal with,as you have to file a claim with them. Which part of that are you missing??? I highly suggest you make good on this.Incase you missed it,I posted in the thread I get neighbors mail all the time,I will even check my mail box today and post a scan of something if its there and it doesn't belong,before I take it back to the post office. Your going to look like a real ass before its done I'm sad to say.This is something you could easily prevent. If your willing to charge people for insurance,you better back it up and make good on it.
Redfrogs reply:
You're ridiculous. We charge shipping and handling, we sent them both Priority Mail insured with DC. It shows you received them. eBay allows us to charge handling fees. Your argument is really lost here because the items were delivered according to our tracking numbers. You really are obsessed with how people perceive you on this "thread" for some reason. Telling us you will forward eBay and PayPal the thread where you are going off on sellers that don't usually have issues with anyone but yourself? Sad thing is, you are 100% in the wrong on this one from your initial message saying we owed you games since we are TZD, then accusing us of having games we did not have, it's become laughable now to say the least.
MY reply:
I never once said TZD owed "us" games.They do however owe a refund on my friends credit card.They said they couldn't fill the order. I honestly don't think you want to go there since the paypal account used to pay for my items was his,my address is on there because I give him money to pay for items when I am out of town,ect..its easier then using my own account,and you now own and run/lay claim to being TZD. That doesn't look good on any count.No way you can spin that positively.
I want to point out a few things. First. Redfrog starts to offer to be helpful,saying maybe my initial complaints were ignored and replied to rudely due to a ex-employee they had to let go or whatever... passing the buck onto the mysterious employee that got fired excuse....
Another thing. I was reluctant to accept the partial refund,I don't want a quick buck in this matter,I wanted the games to arrive,or to be refunded in full by this weekend due to the ethics of the situation,and possibly a apology would have been a added bonus.I want them to make good on the deal. I made this clear before the seller provided tracking. If nothing else they can honor the paypal claim and refund it instead of having to have Paypal force it on them.
If I was making up bull shit and just wanted money itself,Id have simply jumped on the half back on shipping they charged me,which they magically stopped offering once they tracked the package and stated it arrived to me.Now they have reverted to the original attitude that they claim a ex employee used and had,saying the extra on the shipping covers handling,and also now stating instead of using First Class,they used Priority Mail insured.
There wouldn't be much difference there either way price wise,and the items weighed next to nothing,2 PS1 games for christ sake.They have yet to provide a scan showing they used Priority Mail to me on it,and sent it to my actual address. No shipping info was done via paypal either...We always get updates when a shipper ships and pays for shipping via paypal.
The package didn't arrive,the tracking is useless,as it only states a item was delivered in my general area. The Philosoma one did,but the other 2 did not. IF the tracking number provided is even related to a item going to my own address then it was delivered to someone else's home,or lost,or stolen. I paid for insurance,and insurance by USPS covers all of this.
It is also feasible since this seller sells so much that they have shipped other items to my area,as Jacksonville has a airbase,and the population is quite large here. I'm not the only one here in Jacksonville who plays games,or uses ebay,thats a given.Id be naive to think otherwise. Because of this is and how Redfrog is such a dick it leads me to believe they could be providing another's delivery confirmation number also.A different customer in the area. That option is left open to speculation as is the possibility they did ship,but without insurance.
That could be why they are now being uncooperative on the issue and reluctant to agree to file with USPS. They clearly know USPS insurance covers loss,stolen,and damaged goods.
As I promised Redfrog,I am posting scans of my mail today. Someone else's arrived again,from house 1609. As I said,this happens alot. I scanned this off and dropped it back in the mail slot. For the next couple of weeks I will do so to prove that point. If by chance they honestly did ship to me,then it is their job to file a claim with USPS. If any of my neighbors got this package,I would never get it. I don't keep in touch with my neighbors,we do not get along actively,and I am not going door to door to track down 2 PS1 games that should be insured against this sorta thing.
Redfrog changes their story alot. Its also clear from every reply that they are all coming from one person,not any ex employees. All the manners and styles are the same. Considering how crappy they are acting,and how Philosoma was shipped (the one item that did arrive) ,I highly recommend no one does business with them unless they really want to risk items not arrived or arriving damaged from poor packing. My issues are the same as others from reading their feedback,so it seems when problems do arise,Redfrog doesn't really make good to fix them. The only customers they cater to/treat well, are ones who do not complain if something goes wrong.
(http://i9.photobucket.com/albums/a66/Amakusa666/wrongmail-1.jpg)
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Well since Redfrog has made it CLEAR he is trolling the forums here I have a little message for you, you shiftless coward.
It's clear you have had the good fortune to be given everything in life, so much so that you feel attempting to raise the price of T16 games as the most useless middleman in the world is a real job and feel that you run a real business. I got news for ya pal, sodding the fanbase of a console is not a moral, nor an ethical act. You are worse than a pure software leach/pirate. Grow some balls or ovaries or whatever you keep in your knees to reproduce with and actually back the product you are attempting to sell. You charged for insurance, the package was lost (you scammer), claim the bloody insurance and refund this person's money. Oh unless you charged for insurance and didn't actually insure the packages #-o
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Dude that really really sucks a lot that this is how your being treated by them. I sicerely hope than that my item i won from them on Sun arrives safe and sound. I will be really upset if it doesnt.
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Looking from Redfrog's point of view: they shipped the package and USPS lists the package as delivered.
Sure, USPS tracking/shipping sucks and Redfrog's shipping prices are ridiculously inflated... but they do not seem like they would be legally obligated to do anything more.
It would be nice of them to have worked with you to file a USPS claim or just issue a refund for the sake of good customer service. But, you've been carrying out what does seem like a "personal vendetta" against them: in essense accusing both TZD and Redfrog of being unethical crooks and posting their private correspondence with you on a public messageboard. After doing that, I would not expect nice treatment.
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Looking from Redfrog's point of view: they shipped the package and USPS lists the package as delivered.
They didn't honor their own shipping terms though. Only in a twisted mind could this be considered doing your obligation.
Sure, USPS tracking/shipping sucks and Redfrog's shipping prices are ridiculously inflated... but they do not seem like they would be legally obligated to do anything more.
They are obligated to file with the USPS for insurance...oh wait they didn't insure. Well that is what they are supposed to be obligated to do.
It would be nice of them to have worked with you to file a USPS claim or just issue a refund for the sake of good customer service.
Only the shipper can make an insurance claim. It is not Michael's responsibility.
But, you've been carrying out what does seem like a "personal vendetta" against them: in essense accusing both TZD and Redfrog of being unethical crooks and posting their private correspondence with you on a public messageboard. After doing that, I would not expect nice treatment.
If it cheats like a crook, and lies like a crook, it is a crook in my book. All this user has done is to inform us about the practices of this ebay seller. If thay ebay seller is embarassed by what they said, they should have never said it in the first place.
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Looking from Redfrog's point of view: they shipped the package and USPS lists the package as delivered.
Sure, USPS tracking/shipping sucks and Redfrog's shipping prices are ridiculously inflated... but they do not seem like they would be legally obligated to do anything more.
It would be nice of them to have worked with you to file a USPS claim or just issue a refund for the sake of good customer service. But, you've been carrying out what does seem like a "personal vendetta" against them: in essense accusing both TZD and Redfrog of being unethical crooks and posting their private correspondence with you on a public messageboard. After doing that, I would not expect nice treatment.
So that you know,before I even paid for this item,I had tried to resolve the shipping cost issues amongst other things prior to all of this being posted.I did this before it was known that TZD was bought by Redfrog,or that they posted our email and contact info. They failed to do so and blamed this on a ex-employee. It is merely a coincidence that they are the same people who own TZD assets now,if you go back and read my original post when this was discovered... IF you yourself are going to criticize me,you better get your facts straight and read everything. Nothing at all excuses them ,or ANY seller,from ripping ANYONE off PERIOD. They have a tracking number,thats it.
I don't care if any of my buyers are people I don't like,or a$$holes. If they pay to have something insured,and it gets lost,stolen,or damaged,I do my part to make sure they are taken care of.
The item did not actually arrive to MY address. I paid to have this thing insured against this sort of situation,and regardless of any other issues with them TZD wise,this is the current issue,items I paid for not arriving that they do need to take care of. This means filing a claim with USPS. Until they have done so,and refunded me,they have not at all kept their side of the deal. If they are not at all willing to back up the fact they are charging insurance,then they do not need to charge for it,because insurance covers both lost,mis-delivered,stolen,and damaged goods.
They have not actually even sent me proof that they mailed it to the correct address. Delivery confirmation via USPS only states delivery to a areas zipcode and city.This is another reason to have items insured or to request signature upon delivery.
EDIT: Paypal complaint has now been filed for items not delivered.
REDFROG REPLY:
" 1. You've been insulting long enough.
2. Your item is being shown as delivered. When you go to the USPS.com, it does state an address for a DC slip. If you have dealt with tracking before, you would know this. How we have ripped you off, and how you seem to still not think an item was sent Priority when you click on each tracking number and the items were DELIVERED and SENT within 2-3 days of each other is beyond me.
On another note, how people in that thread think we are "raising" the prices of games by putting a few games on eBay and starting them all at 9.99 is beyond me. It's probably the rudest thread I have ever seen of people attacking TZD, then attacking us based on your claims.
Bottom line, items were delivered. If anyone is scamming anyone, it's you trying to scam us because the items were sent, and shown as delivered. End of story."
I would like to state they have as of yet sent me a scan of any slip with my address on it,and regardless,insurance was paid for. Even if they got the address right,it was not delivered to my address. In a perfect world,USPS would always deliver to the correct address,and insurance would not be needed. This is not the case. It was not delivered to my address,and they need to file a claim with USPS. Since they are fighting this sooo much,it does seem very likely they charged me to insure the package,and did not do so themselves.
As per USPS website,stated delivered to general delivery area,not my exact address:
(http://i9.photobucket.com/albums/a66/Amakusa666/packagenotdelivered.jpg)
(http://i9.photobucket.com/albums/a66/Amakusa666/packagenotdel2-1.jpg)
I do not see my address or name anywhere on here. Only ONE package arrived to me of these two. As said multiple times,package of two PS1 games not delivered to me,my home,Redfrog charges for insurance,then refuses to back up that service and file a claim with USPS.
I sent Redfrog this reply,probably my final one via ebay:
"
Regardless of anything else,USPS is capable of making mistakes and delivering to the wrong address. You as a high feedback member with over 13,000 transactions would know this. This is one of the reasons why insurance is offered,and purchased,due to lost goods and items stolen or delivered to wrong addresses. I paid for insurance to you,and you are flat out refusing to file a claim with USPS for lost/non-delivery. If you can not follow though with this then you should not offer insurance on packages. Its that simple.
You being stubborn and refusing to resolve this matter is making you look worse and worse. Its simple,fix the problem,I will post you have done so. Refuse to do so,the claim stays open,and I will continue to spread the word about my experience with your ebay business."
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Maybe BigT is Redfrog? He has only ever voiced things in their defense. He only registered after the emails were posted here. I mean maybe he isn't, but if he was a turbo fan who registered here, I would expect him to at least once post about a NEC system. Not just defense posts for Redfrog.
Is there a specific reason you think that Redfrog is right? Or are you just defending him, feeling he is the underdog here?
I'm not trying to put you on the spot here, but it is pretty hard to ask this without doing that.
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They didn't honor their own combined shipping policy posted in 2 auctions I won,because they were selling items in other peoples hands not located at their store.
I agree that it's crap that they didn't adhere to their combined shipping quote, but that's the only part of the originally posted conversation with Redfrog that is germane to the transactions. I wouldn't have sent payment for an invoice that was contrary to previous quotes, but you did and they should refund the overcharge.
Also,when a store takes over a different one,it usually means they have to repair any prior customer service issues.
Its nearly impossible to start from scratch otherwise,unless you change the business over completely including the name,in this case being TZD. There is no exception to this honestly.
Rarely does a company buyout entail taking over all previous liabilities and is usually limited to asset acquisition only. The few exclusions are secured debts and obligations (and sometimes guarantees / warranties). Your friend's credit card chargeback is most likely not an obligation, as the transaction was completed before Redfrog bought TZD and it's doubtful that TZD transferred ownership of their bank accounts to Redfrog. Your buddy has already been awarded a provisional credit and TZD can't prove that the chargeback is invalid, so the money will be withdrawn from their account even if they tried to issue a refund now. Once a chargeback is initiated, the merchant's hands are tied and they won't be able to do anything outside of the realm of the card issuing and card processing banks. Besides which, it would totally inappropriate for Redfrog to discuss it with you, as you are not on the account.
My hopes was that whoever purchased TZD would have been a caring member from here or someone who loved the Turbo community as a whole and the system,and wanted to keep things in order and deal with Turbo and PcEngine related items,new and used.
I stated this already here,you must have missed that :P. This would have then made TZD actually become a positive force for the community.
Yeah, that would've been great. So would me winning the lottery. Redfrog doesn't owe you anything and is free to do whatever they want with the acquired TZD assets. I'll wait and see what else they do before I throw them under the bus, and vote with my wallet when the time comes.
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Added more to my other post,also,I did address the situation with them about the overcharging,and around 4 times requested a combined invoice so I could make one entire payment. They refused to do so,said I had to pay for the items separately. This is how I found out Philosoma was not in their hands and why they had to ship it separately.
They don't have to discuss the charge back in detail,I already have all the details on it,and that its still in temp status.
Currently the major situation is that the second package was not delivered to me,and they refuse to file a claim with USPS even though I paid for insurance. A paypal claim has been started due to this. I gave them many request to file a USPS claim,and offered to provide them with the needed statement that I did not receive the package.
They are maintaining the attitude that USPS is perfect and flawless,which most likely is a cover for the fact that they took my money but didn't insure the package.
I never once stated or maintained Redfrog owed me or anyone else here free games. They do however owe me a refund on my current purchase,or the items I paid for.
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Michael is a bit gung-ho and has about as much tact as a tuna sandwich, but if he's not getting what he paid for, then that's an obvious problem. Sure he could use better words in his communication with them, but if things were working smoothly then said communication wouldn't have to happen in the first place. I dare not speculate the identity of BigT but I can say that they obviously have no idea how Michael is. :D It really doesn't seem like this whole situation is faring too well, and that doesn't look too good for Redfrog.
Well, my auction with them still has just under three days to go, and while I am completely unwilling to raise my initial bid, if I win it and get my merchandise then I will be satisfied. However, quite obviously my suspicions have been altered by this volley of communications so I'm retaining my neutrality until I know otherwise.
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Maybe BigT is Redfrog? He has only ever voiced things in their defense. He only registered after the emails were posted here. I mean maybe he isn't, but if he was a turbo fan who registered here, I would expect him to at least once post about a NEC system. Not just defense posts for Redfrog.
Is there a specific reason you think that Redfrog is right? Or are you just defending him, feeling he is the underdog here?
I'm not trying to put you on the spot here, but it is pretty hard to ask this without doing that.
Damn, you caught me... I am the evil Red Frog... a close relative of Dynastic Hero's Fat Toad... you've foiled my master plan to corner the lucrative Turbo Grafx market (My dreams of a $99.99 Power Golf and Keith Courage bundle shipped by uninsured 4th class mail for only an additional $39.99 are no more)... :-s Sorry about that, I couldn't resist... But, no, I'm not in any way affiliated with Red Frog. Besides, you couldn't pay me enough to live in Tennessee; I'm in sunny southern California. For the last several years, I've mainly been following the Turbo via emulation and most of my Turbo related posts have come on the Magic Engine message board under "Tomasz" (My real systems have long ago been put in storage). I've been lurking periodically on this site to check for any Turbo news and this post caught my eye.
I'm not saying Red Frog is a great company, but I don't think that this is a clearly black and white issue. Rather, it is a he said - he said case. So far, there is no proof that Red Frog did anything wrong. USPS says vaguely that the package was delivered... USPS tracking sucks, but that's just the way it is. I'm not sure what proof is necessary to successfully file a USPS insurance claim.
Personally, I've never had problems with TZD in many years. In my limited experience with Red Frog (1 shipment), I've had no problems (although it is true that they ship in cheap packages and overcharge for shipping). Maybe Michael is unlucky with both TZD and Red Frog :-k
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Maybe Michael is unlucky with both TZD and Red Frog :-k
Are you kidding? Michael is unlucky with just about everyone. :D
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Damn, you caught me... I am the evil Red Frog... a close relative of Dynastic Hero's Fat Toad... you've foiled my master plan to corner the lucrative Turbo Grafx market (My dreams of a $99.99 Power Golf and Keith Courage bundle shipped by uninsured 4th class mail for only an additional $39.99 are no more)... :-s Sorry about that, I couldn't resist... But, no, I'm not in any way affiliated with Red Frog. Besides, you couldn't pay me enough to live in Tennessee; I'm in sunny southern California. For the last several years, I've mainly been following the Turbo via emulation and most of my Turbo related posts have come on the Magic Engine message board under "Tomasz" (My real systems have long ago been put in storage). I've been lurking periodically on this site to check for any Turbo news and this post caught my eye.
I had to ask. Now that you say you are not him, that is enough for me. Make a hello post though, introduce yourself a little. The majority of the time, the people here are pretty friendly.
I'm not sure what proof is necessary to successfully file a USPS insurance claim.
None, none at all. At least in my experience. The problem is though that Redfrog didn't pay for insurance, so the package is not insured. Since the buyer paid for insurance, Redfrog needs to just refund and get out of the transaction. If Redfrog had not kept the insurance money and purchased insurance, he would not be out of any money either.
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I never once stated or maintained Redfrog owed me or anyone else here free games.
Choosing words carefully I see. You may not have intimated that they owe you free games, but you have said that they owe you more than anyone is rightfully due.
If you cared about this community,you would have upfront addressed us,offered the Turbo community,not the ebay community,the games.
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Maybe Michael is unlucky with both TZD and Red Frog :-k
Are you kidding? Michael is unlucky with just about everyone. :D
Am not :P
Got hundreds of great sellers I have dealt with ebay wise,arcade vendors,ect...When its ebay related,I really do only complain when I have been overcharged,the item is broken,or doesn't arrive. If its minor I don't bother,because not every experience can be exactly perfect. Like the fact Philosoma arrived with a damaged case. I did not bother to mention or file a claim on it cause I just wanted the game more then anything else,and cases can be replaced.
As far as members here go,I think its safe to say I get along well with the vast majority of you all,even you Rover,even though we did have moments,sometimes everyone does.
BigT,the shipper themselves have to file a claim with USPS. Sometimes at USPS request the recipient has to make a written statement for the sender,which I offered to do. The fact that Redfrog would refuse to file a claim with USPS and issue a refund would it in itself be the wrong action taken seller wise.
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I never once stated or maintained Redfrog owed me or anyone else here free games.
Choosing words carefully I see. You may not have intimated that they owe you free games, but you have said that they owe you more than anyone is rightfully due.
If you cared about this community,you would have upfront addressed us,offered the Turbo community,not the ebay community,the games.
I cant honestly see how someone would want to take over TZD unless they had one of 2 motivations. One would be the love for the community and the system itself,the other for the profits of the rare titles. I was hoping for the former,not the latter. It also would have been respectful to do so,but you are right,they didn't have to do so,and I didn't say they had to,did I,as you can see from my quote you posted? I specifically stated if they cared about us and this community they would have announced themselves and tried to do a special or something to kick things off,offering rare titles up for sale is one way of doing that. Doesn't matter,they have made clear they don't care or intend to cater to this community,which is fine.
It would have been great though because they would have made a believer out of me that a truly new TZD was born,and earned alot of loyal buyers in one fail swoop.15-25 percent of their TZD income could have come from here possibly,you never know,but who wants to deal with and buy from a bunch of dicks. What Redfrog owes me is the items paid for,or a refund,its that simple. Thats not more then I am rightfully due.Don't mince words or confuse the current situation.
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I cant honestly see how someone would want to take over TZD unless they had one of 2 motivations. One would be the love for the community and the system itself,the other for the profits of the rare titles. I was hoping for the former,not the latter. It also would have been respectful to do so,but you are right,they didn't have to do so,and I didn't say they had to,did I,as you can see from my quote you posted? I specifically stated if they cared about us and this community they would have announced themselves and tried to do a special or something to kick things off,offering rare titles up for sale is one way of doing that. Doesn't matter,they have made clear they don't care or intend to cater to this community,which is fine.
It would have been great though because they would have made a believer out of me that a truly new TZD was born,and earned alot of loyal buyers in one fail swoop.15-25 percent of their TZD income could have come from here possibly,you never know,but who wants to deal with and buy from a bunch of dicks. What Redfrog owes me is the items paid for,or a refund,its that simple. Thats not more then I am rightfully due.Don't mince words or confuse the current situation.
You apparently don't understand, but I've already agreed that your auction transactions did not end as they should have. This doesn't change the fact that the initial diatribe between you and Redfrog was far from professional on your side and made it abundantly clear that you felt entitled to more from them. Go mince words with someone else - you're not going to convince me that your inane posts and seething hatred of Redfrog is based solely on your recent purchase.
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The current issue is the refund at hand,and as soon as it was posted that Redfrog was the owner,you didn't see me post positively due to this. I warned about them instead. I did so due to my hassles with my transaction with them which are currently on-going. I never asked for or expect more items then I ever paid for,and quoting me proves that.
I also never asked for or expected them to offer free items TZD related to this community,and I did use the word "us",when referring to this community in the TZD related issues.
The current issue that as I stated before has been on going is my purchase from them for 3 PS1 titles I won on Dec 31st. Go back and read everything completely to see this. Infact,here,save you some time:
So that you all know,I just got done dealing with these ass wipes. They are actually "1" id covering more then one store,so they list items not physically in their own hands,so descriptions can be shady or not accurate. Also due to this they will give random combined shipping quotes on stuff,and if some of the items are in another persons hands,you don't get combined shipping. They do not list this policy on all auctions,so be aware of this. Ebay will not be willing to enforce fair shipping quotes against this seller,so your f*cked.
They do not list this in their details either. Their combined shipping rates when they do do it is horrible. Their replies are extremely rude in manner. For two PS1 games I ended up having to pay $15.40 for first class mail,and the 3rd title wasn't in their hands so had to pay $6.99 to ship it also and make it as a separate payment. I will be leaving negatives soon.
I repeat,if you care at all about saving money and using a nice reliable seller,don't buy from them.
EDITED: I added the exact amounts they charged me for shipping.
Since TZD is Redfrog,not a separate entity other then in name,it means that these are the same jerks any of you will have to deal with if you wish to do a TZD/Turbografx related purchase.
Also,I was not rude with this business first,I was pretty polite,and asked them to be fair about the shipping situation so we could get it resolved. Proof of this can be seen in their replies when they blame their rude messages to me on a ex-employee. This is another reason why I didn't like them,and didn't like them prior to TZD,or the knowledge that they own it now.
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Michael Helgeson I think the biggest lesson to be learned here is just to CALM DOWN and do not ATTACK people who you would like some help / satisfaction from. It's maybe not easy but it is the best approach ! And from here things should go a lot more smoothly for you.
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Michael Helgeson I think the biggest lesson to be learned here is just to CALM DOWN and do not ATTACK people who you would like some help / satisfaction from. It's maybe not easy but it is the best approach ! And from here things should go a lot more smoothly for you.
I think the biggest lesson you should learn is to read my prior post completely before making comments. When originally winning auctions from this f*ck of a seller I was getting rude replies,lies,excuses and bs about why the 3 items cant be shipped together before the seller finally admitted one of them wasn't in their hands,had to be shipped separately,and that it was ok to them to charge $10 in handling fees.
This was the crap I got from them when I was calm replying politely even though I was getting complete bullshit from this seller. My prior experience with them customer service wise was poor prior to them even shipping any packages,and it has not got any better.This all was prior to me now knowing it was their bumbling f*ck of a company that had my name and email left out there for public knowledge,which I did not like,due to their TZD purchase. They have as of yet proven they even insured the package. I gave them until yesterday,then had the dispute escalated to a claim.I have no doubt paypal will force a refund.
Before you begin to judge me you should check my feedback record :
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=amakusashirosouthtownhaven&ftab=FeedbackAsBuyer
As a buyer I have 486 feedback received.As a seller 168. I have 8 members who left me a negative. 7 were shit sellers,1 was a whack job of a bidder who wouldn't make payment..
This means that in 486 purchases I have had only 7 sellers try to f*ck me over enough that I have had to complain.
If I was indeed the whiny bitch you accused me of being in the shout box,then I would not have survived as long as I have on ebay,as a buyer or a seller.
ID info
(http://i9.photobucket.com/albums/a66/Amakusa666/ebayidpic.jpg)
Note I have actually been a member since 2002. I merged my account with a newer one when I moved in 2005.
You can also note on here I have never mutually withdrawn a negative left.If I leave it for someone it is because they earned it. I don't compromise my values/ethics to keep my rating score a tad higher.
NEGATIVES I HAVE RECEIVED:
(http://i9.photobucket.com/albums/a66/Amakusa666/neggie1fightstreet.jpg)
Seller sold me Fighting Street on TG16 cd. Seller lied about condition of game and case. Seller overcharged on shipping,had me pay to insure,did not buy insurance,and mailed in flat brown envelope. I got a refund back from paypal.
(http://i9.photobucket.com/albums/a66/Amakusa666/voodoo2.jpg)
Seller sold me 2 Voodoo 2 cards. Seller stated in message to me cards were Black Magic versions. Auction also stated cards were 12 meg versions. Neither statement was true. Seller refused to refund,or offer discount. I gave seller chances to fix problem,they declined. After I left negatives they stated in mine I did not give them a chance to fix the problem. This was before I learned to use Paypal.
(http://i9.photobucket.com/albums/a66/Amakusa666/wouldntsellitemiwongraphicscard.jpg)
I won a graphics card for dirt cheap. Geforce FX 5200 with 128-bit ram. Seller refused to accept payment.Had to report seller to ebay.
(http://i9.photobucket.com/albums/a66/Amakusa666/laserdiscsellerpaymentanime.jpg)
Won anime laserdisc lots from seller for cheap. This was before I used paypal. Sent seller a money order,with delivery confirmation,and signature required. Seller did not accept payment. May have been due to winning the auctions for alot less then the items usually sold for. Payment got returned to me.
Provided proof to ebay I sent payment,then reported seller to ebay for not selling items. Gave seller option to get payment still,but this time they would have to cover expense of payment sent via same method,they declined obviously since they really didn't want the payment it seemed.
(http://i9.photobucket.com/albums/a66/Amakusa666/laserdiscripoff.jpg)
Seller sold me what was stated to be a great condition Pioneer CLD-301 laserdisc player stated as tested fully working.Item was packed well,and when arrived had no damage to packing. Upon opening package,player had major scratches all over,and chips on pioneer label on front panel,and minor dings and dents,and a major dent on the back side of the player. Upon trying to play a disc the player wouldn't open its tray more then 4 inchs about. Taking player apart revealed that it had been dropped once or more and had major impact causing the entire laser assembly to shatter apart of its rail.
Seller tried to claim Fed Ex did all this damage,and said it was my job to file a claim with them,which it was not. I filed a claim with paypal,but in this instance paypal wanted me to take the player to a Pioneer electronics service station and have them do a assessment and give me a estimate of the damage.Seller refused to file a claim with Fedex. The only place here willing to do so wanted $80.00 to do so. After shipping this item only cost me around $40-50,so needless to say I didn't bother,and closed the claim.
The seller then started sending me harassing emails stating I got a full refund,asking if I was happy,cussing me out,ect.. Needless to say I did not get a refund,and I left a detailed follow up to this sellers feedback.
(http://i9.photobucket.com/albums/a66/Amakusa666/comppartsasswipegayshipper.jpg)
Won a Pentium 3 Socket 370 board with P3 CPU,ect... Paid seller then waited till a tad after 20 days and item never arrived. I inquired about the item,the seller went off on me calling me names,said it would be a delayed shipping,said he was a 1 and a half man crew cause his boyfriend was sick from HIV meds or some crap,and that we should feel lucky this guy salvages parts to sell instead of them sitting at the dump...Needless to say Paypal refunded me on this purchase. Around the same time,this seller started getting other feedbacks from other buyers having the same issues. Too bad...
(http://i9.photobucket.com/albums/a66/Amakusa666/athloncompripoff.jpg)
Seller sold me a listed as tested working Athlon Xp computer with a ECS K7S5A board with harddrive,ram,ect. When it arrived it was packed poorly with no packing materials. The power supply was not screwed onto the case,and was loose inside it. The motherboard had all major caps blown. The harddrive was pulled out prior to shipping. I gave the seller a chance to correct the issue by partially refunding me and letting me keep the item,or paying for shipping back and getting full refund. The seller went nutts on me. I filed a claim,forwarded all emails the seller sent,with pics of the item to paypal. I got a immediate refund.
(http://i9.photobucket.com/albums/a66/Amakusa666/buyerwhoclaimracist.jpg)
Last but not least,my one completely crazy bidder who refused to pay for the item. This was also before I used paypal. Buyer didn't have paypal anyway,as I offered to let them pay my friend that way. He only insisted on sending a check. Refused flat out to buy a money order,as I don't accept personal checks.I stated this in the auction details too. They tend to bounce more often then not these days.
After 4 days of requesting the guy buy a USPS or Money Gram money order he started sending me messages stating I hated him because he was asian,that I don't sell to asians,and was only willing to sell to a white or black guy and that I would gladly take a check from either of the latter races...The guys name wasn't even asian.....
SO...,anyway,as I said,I don't make a habit of bitching or complaining, unless I have a good reason. My ebay buying and selling feedback confirms this,so don't call me a whiney bitch on a shout box until you check the facts... If you don't like reading my post,skip them. My experience lets me know when a seller like Redfrog has been bullshitting me right from the beginning. The seller ids may change,but they all tend to use the same stall tactics,lame excuses,lies,and manners in their replies. You cant sit there and tell me that you are perfectly fine with getting screwed on any deal,ebay or otherwise. If you are,then you have problems you need to get sorted out elsewhere.
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zzz
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zzz
Coming from a guy who is now struggling with Ghost Manor....After reading about that I don't think I can take you seriously anymore....
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Damn Mike, you've had to deal with some real shitheads. I've only ever gotten one negative, and it was many years ago from some dipshit who didn't know the difference between a poster and a print (I was selling a "They're Coming" print). I hate ebay idiots and that's why I don't deal with ebay much. There's got to be a better way.
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Immaturity making no-longer-useful thread fall even further into suckitude! Nhugh!!!!
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Then stop reading it!
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It coulda been alot worse I suppose,but I try when at all possible to check a sellers feedback real well prior to bidding,unless its a item I just spotted and it ends in like 2 mins or something.Usually then I can only rely on the percentage rating and not the details of feedbacks.
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Coming from a guy who is now struggling with Ghost Manor....After reading about that I don't think I can take you seriously anymore....
Why's that? Do you find it insufferably easy?
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Coming from a guy who is now struggling with Ghost Manor....After reading about that I don't think I can take you seriously anymore....
Why's that? Do you find it insufferably easy?
LOL,no,but easy enough that I got bored with it after a bit and gave it to my son. I didn't run into any snags on it. I did like how it reminded me of playing Wizards and Warriors though.
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Mike- I'm Jim btw- I think what is overpowering people here is your obssessive thoroughness- your ability to recant your entire argument point by point each posting- to dissect everything by logical points and to offer proof and testimony. I for one - when impassioned or embittered can be the same way so I understand it- I argue with some friends, girlfriends, and my mom the same way! Some people find it nagging, off-putting, and know-it-allish. I can see their side- but I never see it in black or white. This IS your thread which you started- and no one is commanded to read the entire thing. I for one wouldn't blast someone for getting burned by a seller and showing frustration by being meticulous- but on the same token I wouldn't be surprised if I were you by those here voicing their opinions wondering when it will end. Insults are another thing however. Just wanted to state that I'm neutral here- but not without a set of opinions or a lack of empathy on the matter. Those though casting insults- we are all geeks here of some form or another- and geeks are OBSSESSIVE. In that- it doesn't make much sense to shit on a fellow geek for being obssessive with a cause. Shake hands motherforkers. It's all gravy. Where's the biscuits. O:)
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and will 275 posts break me out of Floret Sprung?
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Dang! 300 I'm guessing then.
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LOL,no,but easy enough that I got bored with it after a bit and gave it to my son. I didn't run into any snags on it. I did like how it reminded me of playing Wizards and Warriors though.
Gotchya.
and will 275 posts break me out of Floret Sprung?
Dang! 300 I'm guessing then.
Just for asking and post whoring, I think that Aaron should demote you to Jerry Jelly. :lol:
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post whoring? maaang... I brings the substance!! =;
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Speaking of fun people on ebay...I just had a deal go a little flat. Seller "geengi" (from an auction recommended by vestcoat) had sold me a copy of Cosmic Fantasy 2, but then stated that they couldn't find it, so they would refund my money. Okay, that's fair...but then I get an email from them, stating that they would give me a positive if I left them a positive. Erm...I don't think that's too honest, do you? They did refund my money, but they didn't have the item, so at best, that warrants a neutral, not a positive. So I told them that it's probably best for both sides to not leave any feedback at all, and that if they did find the game somewhere, then I'd buy it but only for the price I paid on ebay.
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I think Nat originally started this thread. It just kinda evolved from one subject to another while still revolving around the TZD name each time. Really it'll all end when Redforg coughs up proof of filing a insurance claim,or refunds me,or Paypal does it,and for my friends charge back to finalize since Steves "old" TZD didn't send our shit and never refunded him his money back to his card.Rover,Id if anything else leave a detailed neutral also. People shouldn't list stuff for sale if they don't actually have it in their hands,so I can completely understand how that would irk you,esp with a item like Cosmic Fantasy 2.
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Hey, I started this thread!
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Hey, I started this thread!
I always try to keep my multiple personalities in line, but sometimes they get out of hand.
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Hey, I started this thread!
LOL,sorry,he did :P Everyone here giving everyone else the credit. Woulda been cool if we woulda had Nat on here after me saying Guts did it,Guts saying Ninja Spirit did it,ect..,before Turbo came along finally confessing his sin.
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Speaking of fun people on ebay...I just had a deal go a little flat. Seller "geengi" (from an auction recommended by vestcoat) had sold me a copy of Cosmic Fantasy 2, but then stated that they couldn't find it, so they would refund my money. Okay, that's fair...but then I get an email from them, stating that they would give me a positive if I left them a positive. Erm...I don't think that's too honest, do you?
Nope, thats like all the sellers who refuse to leave you feedback unless you leave them a positive first. If anything, you'd be doing a service to their future potential customers if you left a neutral that would be easy to spot so they could read your experience in your comment.
Of course, I also would've just left no feedback... :wink:
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I decided to leave no feedback. I did get another email from them, stating that they understood why I didn't want to leave positive feedback. Then they commented that neutral neither helps nor hurts, so it's best to leave it alone. So yeah...I smell the point garnering going on, and I'm not playing that game. But they did agree to sell it to me at the same price if they ever find it, so at least there's that. But realistically, they shouldn't have ever offered it at all if they didn't have it in hand when they made the auction.
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Just shit on them after 89d 23h 59m.
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Just shit on them after 89d 23h 59m.
Yea you can always late till the last hr-last few mins left to leave feedback,giving them no chance to get you back.
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Is there an actual counter you can use to see how close to that you are, or is it just that amount of time from when the auction ends?
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and will 275 posts break me out of Floret Sprung?
Guess not. :P
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Is there an actual counter you can use to see how close to that you are, or is it just that amount of time from when the auction ends?
I think you have to keep track manually.
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I was going to do it once. When the time came, the user was no longer registered. lol.
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I hate to make this my first post, as I should have already posted on this thread before Michael started in with all the emails back and forth from Red Frog. As a result this is huge, and tells my experience with TZD during their 'sale'. My apologies for the length before hand, but it is pretty in depth.
Most of you already know who I am here. I'm the 'quoth' or Eric that Michael talks about occasionally.
Either way, enough introduction.
For those wondering if Michael is telling the truth, yeah he may be very verbose and quite detailed about everything here, but it's all true. Red Frog are asses and I will never deal with them after seeing his experience, not to mention my second hand view of the whole situation, especially since I am the one that has been having to take care of the Paypal claim on the items he didn't receive (it was paid for through my Paypal account). Them buying TZD won't impact me much, as I never attempted to deal with them or dealt with them until their sale that all of you know about, back in November, and I definitely won't be now.
I don't appreciate the prior owner of TZD's handling of the situation, nor do I appreciate them lying to people to make sales (which they did), or changing both mine and Michael's order that I submitted combined without at least notifying me that they even did so. They also lied about shipping out our order, and told both of us different things when we called up separately. They also charged my card, and then sent a check out as a refund for a credit card payment. I don't know if any of you know anything about refund policies, but that is not considered professional in any sense. That also doesn't fly with credit card companies when you don't receive the check, and the company argues with you about the situation. Also, they would have ended up ripping off Michael if he ordered separately like he was originally going to, via Money Order. They told him when he originally asked that they had Lords of Thunder in stock. They were sold out before a money order would have even arrived (he doesn't have a credit card).
I also don't appreciate the previous owner holding back stock from all of us. I don't care if it was 1 copy or 1000. What kind of business holds back stock that they could sell and make money off of? And that sale that was mentioned before, where the owner sold off the first 2 letters of the Alphabet of rare titles he had back stocked is a joke as well. That is probably around the time that talks started for selling off the business.
Now look where the stuff is. Up on eBay. Going for too much, and possibly more since the last time I looked. The new owner of TZD (Red Frog) can say all day long that those games are from his 'collection', but I don't believe it for one minute. The timing is just a little bit too coincidental for me to believe that. I really doubt that those 5 will be the end of this either.
Either way, enough about Red Fog, er I mean Red Frog. They are not TZD and never will be whatever TZD was.
This post is about my issue and experience with the previous TZD so you people can see their BS. My credit card company is still doing an investigation on the refund, and TZD has not bothered even cooperating with them. Wondering why that is a big deal? They said they would accept the charge back, that's why. They also told me that my order was shipped when I called them, but when Michael called them maybe 15 minutes later, they told him that it wasn't. This was about the time that everyone on here was posting, saying they were out of Forgotten Worlds. I called them prior to making an order, and they said they had them in, I then made my order quickly after that, and ironically, when all was said and done, I didn't have one in my order.
So here are the details:
Keep in mind, that I threw away my original confirmation emails from when I made my order, after I canceled my order because I was urked about the whole thing. Plus I wasn't worried about it because I knew I was covered by my Credit Card company if they tried to pull something.
I made my order on November 2nd online, and got a confirmation back either the same day or next day. I had called them prior to ask if certain items were in stock, which they told me they were.
Then I started hearing about items being pulled from orders on Monday the 5th from Michael and all of you talking about the situation on here. So I called them up, asked them if my order had shipped. Told me Yes, order shipped already. I said Ok, Thanks, hung up the phone. Then me and Michael started talking, and he was reading other stuff on here, and he decided to call them up, after all of it. He asked them if the order had shipped off yet, They said no. That wasn't even 30 minutes after they told me it had shipped. Not sure what else they told him, but then the whole thing about them pulling items out of the orders without telling people was going on, and he had been reading that as well. So I called them back up, asked them about it, asked them what had been pulled out of the order. They told me both copies of Forgotten Worlds, and a few other items were pulled. I immediately told them, 'I will call you back' and hung up on them. I did that because Michael wasn't even wanting to place an order unless he could get a copy of Forgotten Worlds. He only ordered the additional items he wanted, because of the shipping being combined and such a cheap rate with my stuff. It was only worth it to him if he could get a copy of Forgotten Worlds in the deal, as the stuff was cheaper elsewhere, which I agreed with him. Same kinda fell on my stuff as well, and the stuff they removed made the rest of the order not worth it to me. So I talked to Michael immediately about it, told him what they told me, and he told me just to go ahead and cancel the stuff on his side. So I called them back up with Michael on 3-way, and told them to cancel my order (note without me even saying who I was, or anything), and he instantly said, 'OK done.' I just hung up after that, and whiled annoyed, it gave me money to spend on other stuff, because originally I wasn't even going to make an order if it hadn't been for the sale.
Afterwards of that, I looked on my credit card status online. I noticed that they had charged me on the 4th, as the image shows (scanned from my statement I received later that month):
(http://quoth09.mystarband.net/tzd1.jpg)
So I kept on checking it...kinda forgot about it for a week or so, figured it would take care of itself. So I checked it again, still nothing changed. So I finally wrote them at bonk@tzd.com on November 19th:
Hello, I placed my order on the 1st or 2nd of
November, and then canceled it on the 5th, as a result
of all of the items not being in stock, and my order
being modified without my notification. I was told at
that time of canceling, that the items had not shipped
yet.
My credit card was charged on the 4th, but I have yet
to see a credit posted to my account. It has been 15
days today. I don't know my order # off hand, as I
deleted the emails after I canceled my order.
The name would be under **** ****. The shipping
address would have been:
** *** ****
*********, ** *****-****
The billing address would be:
** ******** **** ***
*********, ** *****-****
The order was charged on a Discover Card in the amount
of $136.50; the last 4 digits of the card # is ****.
Please let me know the status of the credit back to my
account. If you need anymore information, please feel
free to email me.
Thank you.
I then get a reply back the next day (November 20th):
Our refund check #16772 in the amount of $136.50 was cut November 8. It
is not to be posted to your Discover card, it is a refund check.
So I write them back the same day:
I have not received anything like that in my mailbox,
nor have I ever heard of any company that did a charge
on a credit card, issuing a credit or refund in the
form of a check. It is common policy to credit the
account back in the full amount.
I would appreciate it if the amount in question was
simply refunded back to my card. It has already been
15 days.
Please let me know, Thank you.
So then, here in the story is where I get ignored and they start getting rude. I waited until the 26th (6 days after the last email that they didn't reply back to), and wrote them again with the last email attached to the bottom of it as well:
I wrote the reply below on the same day that I
received the first response, on November 20th. I have
not received anything in my mailbox in the form of a
check, a refund back to my credit card, or a reply to
my email.
Since you apparently just want to ignore me, I am done
dealing with you people. My credit card statement will
be coming sometime in the next few days, and I will be
filing a charge back since you people apparently
refuse to refund me my money to my account. You can
deal with my credit card company since you don't want
to deal with me. Have fun telling them that you sent a
check, as that is not normal business practice when
dealing with credit cards, not to mention it won't fly
since I have not received anything. I will also be
filing with the BBB in your area, and the IFC as well.
You people lied about what you have in stock to get
people to make orders for other stuff, then attempt to
pull a quick one on them, by not telling them that you
changed their order. It's really sad that you guys
decide to close up shop and do this to not only
myself, but several other customers that have been
supporting you for years. Also, selling items that are
used, and stating them as new, is a fast way to get in
trouble as well.
Good riddance.
I was going to file with the BBB and IFC, like I mentioned, but I got lazy :-P. It definitely wouldn't do any good now anyway other than making Red Frog have a mark on their name. I also threw in there what I had been reading about on here as well about a few of you getting used items and damaged things. I can't remember off hand if i knew about Keranu's TV Tuner incident. Either way, I get this response back the next day (November 27th):
We do not lie to customers, we made an honest mistake. When you called we believed that we had another unopened box. You took an innocent mistake and blew it beyond all sense of proportion. We said in the initial offer that we would run out of some titles. A sealed box was mis-marked, it was actually 24 pieces of Splash Lake inside. It was no one's fault. You did not ask us to communicate anything to you, if you had we would have told you a title was missing. Dozens of other customers that day were happy to get a great deal on games even if they couldn't get everything they wanted.
We did issue the refund check as stated. That has been our policy for 14 years, we set policy not you. We will accept the chargeback after we have put a stop-payment order in with our bank. We're sorry you have made this so unpleasant. Happily for us the vast majority of our customers appreciate our support of this platform.
TZD
www.tzd.com (http://www.tzd.com/)
When I received this, my immediate reaction was, WTF is he talking about? Splash Lake? What? I ended up asking Michael about that later on to find out what they were even talking about. Either way, I have bought from several other companies in the past, and ALL of them either indicated that items were out of stock prior to sending my order, or when my order was shipped in the form of an email or calling me. I never had to tell ANY of them that I needed to know this. They do it as a courtesy, and don't assume the customer doesn't want to know what they won't be getting until it is too late. I don't care if a sale is going on or not, that's a piss poor excuse. As for others being happy, there is an old phrase that goes 'If momma ain't happy, ain't nobody happy.' Stupid phrase I know, but none the less, it basically means that it shouldn't matter if everyone else is happy, I'm the customer at hand.
'we set policy not you.'
No, that's not rude at all. That type of refund is not any kind of policy that any other kind of company I can think of off hand does. Check around, they will probably look at you dumbfounded if you even mention it.
'We're sorry you have made this so unpleasant.'
They are sorry that I (as in ME) have made this so unpleasant? Wow, great way to say that we don't care about you as a customer there. I think the only thing that made this unpleasant was their lies, and the fact that I canceled my order with no refund after 22 days of being charged, not to mention their email replies.
Either way, so I write them back on the same day:
I'm not sure what this crap about Splash Lake is, but
that is not even close to what I am talking about,
which further more proves what I said before.
Actually, you have pissed off a lot of customers more
than anything, and even if you were staying in
business, a large majority won't be dealing with you
again. So, I'm not sure where you get off saying
'Dozens of other customers that day were happy', when
I have heard far more than that, NOT HAPPY.
Regardless of what you issued, I didn't receive
anything. Also, when I pay with a credit card, MY
CREDIT CARD COMPANY sets policy, not you. You can sit
and think in dream land that you are in control, but
that is nothing but a thought when it comes to this
kind of thing.
'Happily for us the vast majority of our customers
appreciate our support of this platform.'
Yeah, well I know of several that aren't appreciative
of your service, lack of communication, and overall
wouldn't deal with you ever again, even if you were
the last dealer on earth.
Regardless of how you care to address it, your
business practices since all of this sale has started
is unacceptable, not to mention left a bad taste in a
large amount of customer's mouths. Further more not
even apparently caring to clear up the situations
makes it even worse. Selling USED items as NEW is a
sure chance to never have to worry about getting
business with someone else again as well. I'm also
glad that I opted to combine an order with my friend
and pay by credit card, because you lied to him as
well, and he would have been screwed over, as he would
have been paying by Money Order.
Send in your stop payment, or whatever you have to do.
I received no check, nor would I have accepted such a
payment, so if it has been cashed or whatever, go
looking for someone else. All I know is that if I
haven't received my refund back in the full amount of
my total by the time that I receive my statement, that
I will be calling to file.
I never received a reply back. I ended up filing a charge back with my credit card company, and received a temporary credit pending investigation on December 2nd for the full amount that TZD charged me on the order that was canceled, and I have never received any type of refund back on:
(http://quoth09.mystarband.net/tzd2.jpg)
Also note during the whole thing, they never once offered to refund the account back, or send out a 2nd check.
I know a lot of you may have fond memories of them back before the internet, but somewhere along the way, things apparently changed. I heard nothing but good things about them prior to this deal, and I was always impressed with their flyers that I received in the mail and saw elsewhere. This whole thing was disappointing to me, and the fact that some company has bought them out that cares about nothing but making a high dollar by ripping people off over shipping rates and then blaming it on an ex-employee, makes it even worse. If that is TZD now, I want nothing to do with them. I don't really care that much about the U.S. games anyway, as I already have most of them that I want, not to mention the JP variants are usually cheaper.
Once again, sorry this is so long, and I'm sorry that this had to be my first post.
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Wow. Sure sounds like they had a frog up their ass. They seem to have the policy of "The customer is always wrong".
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Wow. Sure sounds like they had a frog up their ass. They seem to have the policy of "The customer is always wrong".
Seriously.
Also, for the record, I want to add that I've dealt with quoth09 on several occasions and he's always been very helpful and an upstanding citizen.
:)
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Selling USED items as NEW is a
sure chance to never have to worry about getting
business with someone else again as well.
I may have missed something, but what used items were they selling as new?
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Selling USED items as NEW is a
sure chance to never have to worry about getting
business with someone else again as well.
I may have missed something, but what used items were they selling as new?
He was referring to Keranus obviously used tuner that was broken,and once few years back I got a Turbo Stick that had obviously been played with,Im pretty sure I mentioned that to him before long ago,but no big deal. Anything else,I'm not sure about.
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Has anyone recently ordered any turbo software from Red Frog? What have the results been?
I've been looking at their auctions and, to their credit, they have not been jacking up the prices to 49.99 take it or leave it (like gamequestdirect did when they bought up CF2 and Exile from Working Designs). Now, they have Exile $29.99 buy it now... previously, someone bought it for 10.99 when it was up for auction... not too bad.
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I bought a sealed Fantasy Zone from redfrogusa but it hasn't arrived yet. The shipping was a bit high but that's not really a huge issue. When I get it, I'll post a report.
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I may have missed something, but what used items were they selling as new?
He was referring to Keranus obviously used tuner that was broken,and once few years back I got a Turbo Stick that had obviously been played with,Im pretty sure I mentioned that to him before long ago,but no big deal. Anything else,I'm not sure about.
Yes, I was referring to Keranu's TV tuner, your Turbo Stick, and I had actually heard/read of a couple of instances on other items as well a while back. It slips my mind what those were though.
Also, update to my story:
I just checked my credit card activity since my last statement (the new one comes out tomorrow), because I was going to set it online to pay my bill. I had not checked it before I wrote the post above. The card company is done with their investigation and is now attempting to do a charge back to TZD. I just called the card company about it as well, to find out what was going on, because I was confused about why I was recharged again after another negative. What they said made sense. Either way, it's back at zero at the moment, but if TZD denies the charge back, they said they will contact me about the situation. I have emails, and the above story already written out, so it won't be an issue. Either way, a snip from that page:
(http://quoth09.mystarband.net/tzd3.jpg)
Basically 2 reversals/credits and 2 charges, if you add it with the other account charge and temp credit above, so it's 0 at this point in time. Better stay that way too. :evil: