When the problems hit, they handled it like the disjointed, all over the place, group of indy dorks they are... (as expected!)
as opposed to the organized, professional, commercial group they were posing as.
They should've just said "Look the clamshell print #2 costs more because the first one's cost was underestimated, and we lost $$ selling it to you guys".
and
"The CD isn't in the reprint because the CD is screwed up"
then when the CD got dumped , they we're mad about it.
Insults, excuses, lies, all kinds of crap went down instead. I hope they learned from those mistakes, because the game itself is pretty good, and the packaging, even on the reprint, is nicely done.
You've gotta be upfront with the people flinging money at you. They'll find out if you aren't anyways, and then you end up looking like a dick.
